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Willis Automotive

(2,085 reviews)
Visit Willis Automotive
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (866) 800-7438 (866) 800-7438
Used (866) 776-8977 (866) 776-8977
Service (866) 727-9852 (866) 727-9852

Reviews

(2,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

I had quite a few maintenance repairs done on my car which required Willis Auto to have my car for a few days. They were great on keeping me in the loop on my repairs and provided me with a very nice loaner. I really appreciate the extra mile Laurie Kramper went to keep me a happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Top Notch Service

Quick, easy, and great service. Thank you for taking care of me with everything as a customer with every detail! Thanks Kurt Larson! You are the BEST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Doctor

Willis Autocampus dealership provided the most knowledgeable, professional and personal experience regarding the trade and purchase of my new vehicle. I could not be more happy with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exemplary service

We were able to buy more of a car than we had expected. Our salesman even walked me through getting a minor defect repaired when I discovered it a couple of weeks after the sale. Will recomment to anyone looking for a bew or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tire replacement

The experience was excellent as usual. When we brought the loaner car back to trade for ours the young man helped move the trunk load to our car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

We have purchased several cars from Willis and have always received exceptional service in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Kent. We are happy you have consistently had pleasant experiences at our dealership. We appreciate your business and positive review!

Countryman Service

We were in and out in under an hour. Car wasn't washed due to weather, but we received a coupon for a free wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us, Thomas. We appreciate your business. Feel free to stop by if you ever need any more help!

Super Experience Overall!

Staff was very helpful. we were given a loaner car of same model as our new qx60 to drive and do Christmas shopping while our car was getting its first service. (We are from out of state, so loaner was very important to us) All I can say is "It was a super experience".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and preventive maintenance report.

Routine service appointment but the Willis people don't treat it like a routine - inspection, PM report and wash while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Buying Experience

We purchased a 2015 Lexus RX450h at Willis Lexus in November. Jessi Ballard, the sales associate, was very informative and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, thanks so much for the warm recommendation of the team here at Willis Auto Campus. We're happy to be of service. Drive safe, and we'll see you on the road.