Reviews
Got me right in, honored an online coupon for the oil
Got me right in, honored an online coupon for the oil change. Added a few items after inspection and sent the car home running well and fair price.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Gabegraumann, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Coulter INFINITI
Good services, nice person.
Good services, nice person. Explains detail on my plan cover or not cover stuffs. This time for me is just a oil change, they will give more help if I need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hanyu Sheng, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Service Manager Mike Rios: Professional, quick response,
Service Manager Mike Rios: Professional, quick response, detailed oriented and personal, paid attention to key concerning points. The dealer takes pride in cleanliness.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adriana, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Toby was very helpful during my service process and he
Toby was very helpful during my service process and he kept me up to date on when my car would be finished. Everything was done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karri Leonov, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Mike Rios helped me with this somewhat complicated
Mike Rios helped me with this somewhat complicated repair. He made everything clear, kept me informed, and made everything run smoothly and surely. Mike did an absolutely outstanding job in all ways. I am completely satisfied and extremely pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamesdennert, we're glad you had such a wonderful experience with us! We hope you have a great day!
My experience with Mike my SA is always on point.
My experience with Mike my SA is always on point. I am kept informed on the repairs and the progress. The price quoted is accurate. The waiting area is spotless and comfortable. I am not easily impressed but the friendly and professional staff at Coulter Infiniti never fails to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
The maintenance supervisor Mike Rios is always so warm
The maintenance supervisor Mike Rios is always so warm and supportive! He does the utmost to enlighten the word “service” for the customer! It’s like he knows exactly how a loyal Infiniti customer should be taken care of! My kids love the treats as well! They appreciate the kid chair in the service waiting area!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deewash, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
Toby is a great advisor and regained my trust in this
Toby is a great advisor and regained my trust in this dealerships service department again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rjcconsultingllc, thank you so much for your positive comments about Coulter INFINITI! Thanks again for the recommendation, and have an amazing day!
Efficient, organized, professional, clean, well informed
Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shana.bean, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!
Toby H has been great to work with.
Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!