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Coulter INFINITI

(813 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 634-3117 (888) 634-3117
Used (888) 868-7095 (888) 868-7095
Service (480) 761-3840 (480) 761-3840

Reviews

(813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter INFINITI from DealerRater.

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Scott in service was amazing and that’s why we will be

Scott in service was amazing and that’s why we will be back. Very knowledgeable and very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Wkclarke63, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Coulter Infinity staff has provided exemplary service in

Coulter Infinity staff has provided exemplary service in all interactions we have had with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Kalexa, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! HAPPY HOLIDAYS!

I love bringing my car up here to Coulter.

I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to anyone who wants superior customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Suziselvis, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! If you're ever in need of more help, please let us know! HAPPY HOLIDAYS!

I was vastly overcharged and their findings were totally

I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace the motor for $14,000 instead of fixing the real problem and they charged over$900 to tell me these ridiculous findings. I have it being fixed as we speak

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Infoazgary, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 386-6375.

Mike Rios is one of the best service riders.

Mike Rios is one of the best service riders. I?ve had the pleasure to work with. His attention to detail and making sure that all the work is done correctly is impeccable. Thanks again, Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bruce And Joy Bogucki, we're happy you found our staff to be so supportive during your experience here at Coulter INFINITI. If you have any further questions, please give us a call. We're always happy to help!

I bought my last vehicle and my current vehicle from

I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volumes as to my comfort level and satisfaction of the service there.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Heather, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

As usual, Scott did an excellent job helping us with

As usual, Scott did an excellent job helping us with getting repairs and service on our Infiniti G35. He is very helpful, took care of arranging a full inspection and going over, in detail, what our options were. Videos of faulty suspension components were provided. They also have mechanics who specialize in the older models. I don?t trust any other shop to work on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Desmond S, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Peter is an amazing perwonderful sales person very

Peter is an amazing perwonderful sales person very knowledgeable. Peter greets you with a big smile on his face. Which makes you feel comfortable, no pressure. He's very respectful. Very patient . He makes you feel right at home. answers all your questions with expertise. Ask for peter he will go above and beyond to make sure you're a happy customer I cannot thank you enough. He made sure that my vehicle got serviced and detailed. Peter iit was a pleasure to have known you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Isabellamadera, we are so pleased you enjoyed your visit to Coulter INFINITI with Peter! Thank you, and have a fantastic day!

Beautiful dealership!

Beautiful dealership! Peter made the buying experience hassle free and easy. I used to dread having to car shop. Peter had everything ready to go right when I walked in. Test drive, sign papers and out the door. He was very knowledgeable and kind. He was so friendly and helpful. I will definitely recommend him to anyone I know looking for a vehicle!!! Thank you . Ramos Family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Mike Rios is fast and works with you great , I have took

Mike Rios is fast and works with you great , I have took my car there a few times and everything comes out great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fabian And Julian Astorga, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We're looking forward to your next visit with us!