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Coulter INFINITI

(814 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award
New (888) 634-3117 (888) 634-3117
Used (888) 868-7095 (888) 868-7095
Service (480) 761-3840 (480) 761-3840

Reviews

(814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter INFINITI from DealerRater.

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they are nice , accomodating and honest.

they are nice , accomodating and honest. they have quick service and yhere is snack while you wait

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Alantorrenueva2, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

Great service in a jam!

Great service in a jam! I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous and helpful! They replaced my battery under warranty in less than an hour and had be back on the road! Thank you for the great service Jose I will come back because of your service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Pt Mattice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Very good service !

Very good service ! Friendly people did great job, we will continue our service with them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Iqbal, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Paid for an Uber to the mall and back for me while they

Paid for an Uber to the mall and back for me while they did my maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Taylor Garding, we're glad you had such a wonderful experience with us!

Mike Rios is great.

Mike Rios is great. Very helpful. Wish the dealership was as good as he is.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Tomp4872, thank you so much for the positive review! We look forward to your next visit! Take care!

Friendly and informative staff.

Friendly and informative staff. I was pleased that they knew the technology so well and spend the time to answer any and all questions

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ejp, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Friendly and trustworthy customer centric dealership!

Friendly and trustworthy customer centric dealership! Makes the car buying experience as easy as possible.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tricia Adams, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I have been going to Coulter Infiniti for almost 10 years

I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, and always accommodating.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Dan K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI with Scott and the team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great customer service and understanding of my situation.

Great customer service and understanding of my situation. Technicians performed quality work. The representative I dealt with was very personable and understanding. Made every effort to assure quality service and communication. Thanks Jose.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Toad, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Mike Rios is a great service representative who always

Mike Rios is a great service representative who always takes good car of me and my car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Monica Flanagan, thank you so much for your positive comments about Coulter INFINITI! We can't wait to see you again, have a great day.