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Troiano CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–4:30pm
Tuesday 9:00am–7:00pm 8:00am–4:30pm
Wednesday 9:00am–7:00pm 8:00am–4:30pm
Thursday 9:00am–7:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 537-1459 (855) 537-1459
Used (833) 867-1149 (833) 867-1149
Service (855) 534-0287 (855) 534-0287

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troiano CDJR from DealerRater.

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Easy!

I went in to buy a car, but ended up making some great friends. From beginning to end, everyone at Troiano was willing to do what it took, to make me happy. It was an extremely pleasant experience. I got a fantastic car, and the whole process was made quick and easy by the staff at Troiano. I will be returning soon to purchase a vehicle with my daughter. She is extremely jealous of my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful!

I went to Troiano after terrible experiences at another dealer. I wasn't happy about giving up my diesel VW. Anthony & Jym were an incredible help and very patient while I weighed all of my options. I'm thrilled with my new Pacifica! :) Thank you Anthony & Jym!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Help!

Jym did his very best to make sure that I can get into a newer ride after my last vehicle came upon some transmission issues. Even with a car with almost no value, Jym made sure I left satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

Went to troiano to purchase my first new car. I wanted to get a Jeep Wrangler willy wheeler. The jeep I wanted was not in stock so we had to do a factory order. The process was very quick and easy and Laura and jym made it very easy and gave me plenty on info about the jeep. The dealership provided great customer service. I picked the jeep up yesterday and I love it. The whole process took about 6 weeks. Well worth it. Will defiantly come back in the future and recommended this dealership for anyone in the market!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

We purchased a Charger Hellcat from the team at Troiano. Phil and Jym were a pleasure to work with. They responded quickly to our questions and concerns and made the financing process smooth and easy. We've purchased a lot of vehicles and we couldn't have asked for anything more from the team at this dealership. If you're looking for a new car, give them a call. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service with lots of smiles

Laura, Ash, and Frank did a great job. Super fast service, extremely freindly and easy to work with. Its not very often that you can find freindly people, that work together to offer a great customer service experience. Thank you for all your help. I would recommend this dealer to anyone looming for a small town feel with very competitive pricing. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great group of people for a good vehicle buying experience!

This is the only dealership in Ct. that we choose to do business with. We have bought several vehicles from them and the experience is always good. They will do everything they can to help you get the vehicle you want. Each person we dealt with is knowledgeable in their area of the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience!

Bill was great to work with in conjunction with Jym and Ash! Buying experience was hassle free and they delivered what they said they would. I would highly recommend the Troiano group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the only dealship you need to go to if you want a di

I came to this dealship after having very poor results at other dealerships Even though I live in the area I wasn't even aware of this particular dealership that was my first mistake because this is clearly a place where you can be treated fairly and honestly and by the end of your deal you'll feel like family ! These people went out of their way to meet my requests above and beyond what you would expect! No need to go anywhere else if you're looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased 2017 Dodge Ram

On Friday, 2/17 I met Billy in sales as well as Osh, the manager. They were a pleasure to do business with- gave me the best deal possible on a Ram lease right out of the gate. The process was effortless and I felt as though I had a family member in the business. I highly recommend this dealership to anyone who wants to save time and be treated respectfully and professionally. I plan to do business with Troiano again!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.