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Troiano CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–4:30pm
Tuesday 9:00am–7:00pm 8:00am–4:30pm
Wednesday 9:00am–7:00pm 8:00am–4:30pm
Thursday 9:00am–7:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 537-1459 (855) 537-1459
Used (833) 867-1149 (833) 867-1149
Service (855) 534-0287 (855) 534-0287

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troiano CDJR from DealerRater.

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Excellent to deal with

I inquired about a Dodge Ram via the Internet late at night, got a response the next business day and made arrangements to test drive the vehicle. Very happy with the group I dealt with and liked the truck so came back next day to purchase. Smooth buying process. Great group of folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Experience

Jym, Anthony and all at Troiano were very helpful in taking my 2014 Ram 1500 back for off my three year lease, and setting me up for another three years with a matching 2016 Ram 1500. Jym helped me come together on the lease payment amount and getting the exact truck I wanted, including accessories. Anthony helped me work through a wheel vibration problem on the new Ram with me leaving the dealership with the truck running smooth. I have since taken a trip to Vermont and can report that all is perfect. I thank the Troiano crew for working through to a great result and with me very happy with my new 2016 Ram 1500. Thanks, Dennis Neumann

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above my expectations!

We had the pleasure to work with Jym and Bill. We talked to Jym before coming in to the dealership to tell him what we were looking for, he was friendly and listened to our needs. We never felt pressured into anything and he truly exceeded our expectations. This was the BEST car buying experience we’ve had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

I found a vehicle I loved online one night, Jym contacted me immediately the following morning to help. He was patient, helpful and most importantly, made the numbers work! Overall great experience with no pressure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant Experience.

I recently visited this dealership in search of a Jeep. It was a very comfortable experience and I felt no pressure whatsoever. It's such a pleasure to have that kind of car buying experience. I look forward to Future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jym was great

Jym made the car buying experience quick and easy. He listened to what I wanted and was responsive. It was great working with him and the rest of the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Helpful, personable and patient!

Jym was extremely helpful, personable and patient. He was able to answer all my questions and help me through the very stressful process of car buying!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth, easy, fair - unlike any past dealership experiences

JYM was very easy to work with and we negotiated a fair deal. The sales process was efficient and it was truly a stress free environment. Everyone should check out this dealership it's unlike many of the other dealerships in CT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Professional

Jym was very professional and knowledgable. He was easy to work with and gave me a great deal as soon as I contacted him. He made to whole process very easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unbelievable Experience! Fantastic!

Had the best car buying experience of my life! I had checked out many other dealerships but none of them compared to Troiano! Frank Portanova made me feel so comfortable with my purchase and was extremely down to earth and helpful. Will go to him and this dealership for the rest of my life! I cant say enough about how well my experience went!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.