Reviews
Write a reviewExcellent to deal with
I inquired about a Dodge Ram via the Internet late at night, got a response the next business day and made arrangements to test drive the vehicle. Very happy with the group I dealt with and liked the truck so came back next day to purchase. Smooth buying process. Great group of folks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
Jym, Anthony and all at Troiano were very helpful in taking my 2014 Ram 1500 back for off my three year lease, and setting me up for another three years with a matching 2016 Ram 1500. Jym helped me come together on the lease payment amount and getting the exact truck I wanted, including accessories. Anthony helped me work through a wheel vibration problem on the new Ram with me leaving the dealership with the truck running smooth. I have since taken a trip to Vermont and can report that all is perfect. I thank the Troiano crew for working through to a great result and with me very happy with my new 2016 Ram 1500. Thanks, Dennis Neumann
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above my expectations!
We had the pleasure to work with Jym and Bill. We talked to Jym before coming in to the dealership to tell him what we were looking for, he was friendly and listened to our needs. We never felt pressured into anything and he truly exceeded our expectations. This was the BEST car buying experience we’ve had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
I found a vehicle I loved online one night, Jym contacted me immediately the following morning to help. He was patient, helpful and most importantly, made the numbers work! Overall great experience with no pressure!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pleasant Experience.
I recently visited this dealership in search of a Jeep. It was a very comfortable experience and I felt no pressure whatsoever. It's such a pleasure to have that kind of car buying experience. I look forward to Future business.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jym was great
Jym made the car buying experience quick and easy. He listened to what I wanted and was responsive. It was great working with him and the rest of the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful, personable and patient!
Jym was extremely helpful, personable and patient. He was able to answer all my questions and help me through the very stressful process of car buying!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Smooth, easy, fair - unlike any past dealership experiences
JYM was very easy to work with and we negotiated a fair deal. The sales process was efficient and it was truly a stress free environment. Everyone should check out this dealership it's unlike many of the other dealerships in CT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Professional
Jym was very professional and knowledgable. He was easy to work with and gave me a great deal as soon as I contacted him. He made to whole process very easy and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Unbelievable Experience! Fantastic!
Had the best car buying experience of my life! I had checked out many other dealerships but none of them compared to Troiano! Frank Portanova made me feel so comfortable with my purchase and was extremely down to earth and helpful. Will go to him and this dealership for the rest of my life! I cant say enough about how well my experience went!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
