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Troiano CDJR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–4:30pm
Tuesday 9:00am–7:00pm 8:00am–4:30pm
Wednesday 9:00am–7:00pm 8:00am–4:30pm
Thursday 9:00am–7:00pm 8:00am–4:30pm
Friday 9:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 537-1459 (855) 537-1459
Used (833) 867-1149 (833) 867-1149
Service (855) 534-0287 (855) 534-0287

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troiano CDJR from DealerRater.

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Jeep purchase

Wow. Who new buying a Wrangler could be so effortless? The gang at Troiano - namely Jym and Bill - were straight, affable, kind, and knowledgable. What little they did not know, they researched answers for prompt replies to my many inquiries. It doesn't get better than Troiano.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Renegade purchase

Jym and Phil were most helpful in answering all my questions and making the process as easy and stress free as possible. They were able to locate the exact car I wanted and get it to the dealership quite quickly. I also received a very fair trade-in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ram 1500 Express pkg

Jym Narducci did a wonderful job with the Internet sales portion to get the sale started. The whole dealership seemed to work as a team to get the deal done. Bill Baker was an extremely helpful sales person who went above and beyond his job to make sure the delivery of the vehicle went smoothly. Nice to work with a dealership who delivers on its promises. Thanks again for all your efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome

Very helpful, very nice and able to offer me something I was comfortable with. They did not try to push anything on me and let me make decisions at my own pace. I would highly recommend this dealer to anyone. Everyone that works in the sales department was so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New purchase

Fast & efficient purchase process. Friendly staff. Sales reps responded quickly to my emails and the transaction was completed in only a few hours. Will be returning for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience

Bought a Jeep Cherokee from Troiano's and it was a how car buying should be. From the first internet inquiry I did to the Final sale everyone was incredible. Bill Baker was my salesman and he worked hard and honestly to get me the best deal I could've gotten. Honest, friendly environment made the process actually enjoyable. I would recommend anyone in the market for a car to buy from Troiano's. Thanks again to everyone at the dealership. I love my new Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect car buying experience!

Yesterday I picked up my new Jeep from Troiano and every step of the process was so clear and easy. I inquired with Jym Narducci for a price before stopping in - he gave clear and fair pricing that never changed throughout the process. My salesman Dave was a true expert on the product and gave me a thorough understanding of the features I was getting and made me feel very comfortable driving away in my new car. It was a pleasant experience from start to finish - even signing paperwork and reviewing finance options was a blast! Thanks guys!! (Ps I am really glad I did the Simoniz because I already spilled a coffee in my new car and it didn't stain!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience when purchasing new vehicle.

I was very pleased with my overall car buying experience. I had been shopping around at other Jeep dealers for a while and they had exactly what I was looking for on the lot. Having used the USAA/true car buying service, they were extremely responsive to my request and honored the price match. The staff was extremely professional and knowledgeable of the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

I shopped three states and several dealerships for the new truck that I wanted. Troiano had, on their lot, the best vehicle match to my options list, so I arranged to make the 70-mile drive there. After the test drive, we talked about my wants and needs to make this deal happen, and they actually met all of my stipulations! Jym, Frank, Bill and even Ash (the General manager) made sure I was happy throughout the whole buying process. Even during the delivery, when I spent quite a bit of time going over every inch of my new investment, they showed me patience and courtesy, and Phil graciously answered all of my novice truck-owner questions during the review of the vehicle. It's not a razzle-dazzle storefront like some of the newer dealerships, so your first impression might be a little iffy like mine was; but when it comes to genuine customer concern and willingness to make you satisfied with your purchase, these guys will be hard to beat! I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Very helpful and attentive.

I am very pleasedisappointed with the experience a day have no doubt I will direct people to this dealer and Laura. Additionally in my work I speak to many about MV issues and numerous people have shared their good experiences as well. If you are ready for a car, this is the place to shop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.