Galpin Lincoln

On March 22, 2023, my husband and I purchased 2 vehicles- a 2019 Jaguar Diesel F-Pace and 2020 Lincoln MKZ, from Galpin Lincoln, 8350 Langdon Ave, North Hills, Ca 91343. We also purchase service warranties for each vehicle to preclude great unforseen expense in the future. The service warranties were quite expensive, but we thought it prudent to have that protection. In June 2025, we were in Pittsburgh, Pa and sought general service with Jaguar North Hills, Wexford, Pa 15090. The dealership advised that we would need 4 new tires to satisfy state inspection requirements. The tires were replaced, but we were advised by the Jaguar Dearship that our warranty was not valid. The tires and service exceeded $2500.00. Moreover, four months later, we incurred engine malfunctions that required major repair costs. We were told the engine was in significant need of repairs to the extent that an engine replacement was all that could be done. Again, the warranty was deemed not valid, and the cost of an engine would be $18,000. We phoned the dealership and attempted to contact General Manager Mr. Jeremy Gueller and salesman Nick Kalaydjian on more than 15 phone calls to seek clarity and aassistance. Neither would pick up and messages were always left seeking a return call. Not one phone call was ever returned by either individual. We are dismayed and discouraged by the lack of support, communication or response to our plight. One would think that the delearship would have shown more concern. Buyers beware.

Started off a bit rocky but a gentleman by the name of Vahan totally redeemed Galpin Volvo with his excellent service. "Yay" Vahan! Thank you...

Don Rhode is amazing, I have bought over 7 vehicles from him over the years and the experience is always awesome. One of the few people I can in the industry I can say isn't just looking to sell me a car, he is looking to sell me the right car at the right price. And, he is there to support along the entire journey. Excellent experience.

Don Rhode is amazing, I have bought over 7 vehicles from him over the years and the experience is always awesome. One of the few people I can in the industry I can say isn't just looking to sell me a car, he is looking to sell me the right car at the right price. And, he is there to support along the entire journey. Excellent experience.

I had a great experience as always. This was my 4th purchase with Galpin Lincoln and Eric Felder. He’s always professional and touching base with me throughout the year, every year. He looks out for the best deals and I trust him.

Extremely professional staff. Omid and Nima were incredibly attentive and responsive during my search. Never pushy, really looking out to make a fair deal. I'll look for their services in the future.

Great experience and our sales professional Eric Fielder was wonderful. The whole car buying process was incredibly pleasant!

Galpin Lincoln is a family owned business and you feel that sense of family when you get a car from Galpin. The sales people are friendly and even go the extra step of calling on your birthday, making sure that you love your purchase, and doing whatever they can to make you happy.

Timing and quality of customer service has been exceptional. Attempts to close a purchase have been challenging.

They had the car I wanted, the equipment I wanted at the price I was willing to pay.