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Union Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)
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Sales hours: 9:30am to 6:30pm
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Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–6:30pm
Saturday 9:30am–5:00pm
Sunday Closed
(908) 956-0589 (908) 956-0589

Inventory

See all 31 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2005.
Wide selection of inventory. Carefully screened vehicles. Financing options for all credit situations. Come down to take advantage of our deals today
Servicing customers since 1997!

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Extremely poor customer service

I definitely would suggest not dealing with this particular auto organization as they were extremely rude on the phone with their customer service. Was interested as a potential customer to purchase a vehicle and was treated rudely on the phone when dealing with the salesman. Everyone has different experiences and as a potential customer you would think that you would be treated with respect because they want to earn your business, not this company they completely suck and need to train their employees to treat potential customers better - word of mouth is powerful and I assure you I will be spreading the word on my experience.

Extremely poor customer service

I definitely would suggest not dealing with this particular auto organization as they were extremely rude on the phone with their customer service. Was interested as a potential customer to purchase a vehicle and was treated rudely on the phone when dealing with the salesman. Everyone has different experiences and as a potential customer you would think that you would be treated with respect because they want to earn your business, not this company they completely suck and need to train their employees to treat potential customers better - word of mouth is powerful and I assure you I will be spreading the word on my experience.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very courteous, displayed good customer service, very

Very courteous, displayed good customer service, very sincere about what type of suv I was buying,

Very courteous, displayed good customer service, very

Very courteous, displayed good customer service, very sincere about what type of suv I was buying,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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poor customer service

This car dealer is shady the guys that run it do not answer questions about the cars, and when confronted with the car fax they pretend to know nothing about it. I would not recomend this place, when dealing with you they speak another language so you don't know what is happening.

poor customer service

This car dealer is shady the guys that run it do not answer questions about the cars, and when confronted with the car fax they pretend to know nothing about it. I would not recomend this place, when dealing with you they speak another language so you don't know what is happening.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Straight shooters

Found a great price on a car online and went out there to see it. Often that means that the car is in bad shape or the price is actually higher when you get there, but not here. I couldn’t find a thing wrong with the vehicle and history was spotless. The service was good too. Eric was very friendly and helpful. He advised me away from high rate financing which would’ve tacked on more money upfront. All the fees were standard. Overall, it was a great experience.

Straight shooters

Found a great price on a car online and went out there to see it. Often that means that the car is in bad shape or the price is actually higher when you get there, but not here. I couldn’t find a thing wrong with the vehicle and history was spotless. The service was good too. Eric was very friendly and helpful. He advised me away from high rate financing which would’ve tacked on more money upfront. All the fees were standard. Overall, it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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poor email service

I was inquiring about a 1997 BMW 328i, and some of their pictures are blurry. I kindly requested for better quality pictures. They responded to me by saying I needed to hire someone to look at it. In my opinion, I do not think I need to spend more money, and higher a mechanic to send me more photos, so I asked again for pictures. Their response to me was, "no". It is very disappointing that someone who does car sales as a job, is less professional, and more rude at answering/responding emails than a college student.

poor email service

I was inquiring about a 1997 BMW 328i, and some of their pictures are blurry. I kindly requested for better quality pictures. They responded to me by saying I needed to hire someone to look at it. In my opinion, I do not think I need to spend more money, and higher a mechanic to send me more photos, so I asked again for pictures. Their response to me was, "no". It is very disappointing that someone who does car sales as a job, is less professional, and more rude at answering/responding emails than a college student.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service, and Very nice people!

My business here was awesome came there after seeing there listing for a ford mustang was able to see the car open it up had no problems with the dealer he was a greay guy let use take it for a test drive the car ran great was able to buy it that day and even though we had insurance problem he was an understanding guy let use leave the car there wile we got that settled and was able to get the car later that week i love this place im recommending this place to anyone i know who needs a used car!!!

Great service, and Very nice people!

My business here was awesome came there after seeing there listing for a ford mustang was able to see the car open it up had no problems with the dealer he was a greay guy let use take it for a test drive the car ran great was able to buy it that day and even though we had insurance problem he was an understanding guy let use leave the car there wile we got that settled and was able to get the car later that week i love this place im recommending this place to anyone i know who needs a used car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Didn't buy there, but experience was good

Although I didn't buy a used car from Union Auto Sales, my experience dealing with the sales dept was good. I thought they represented the car fair without any "fluff"

Didn't buy there, but experience was good

Although I didn't buy a used car from Union Auto Sales, my experience dealing with the sales dept was good. I thought they represented the car fair without any "fluff"

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service!

Based on a recommendation from a long time friend, I decided to contact Union Auto Sales when it came time for me to trade in my car. I informed the gentleman, over the phone, of what kind of car I was looking for and how much I was willing to spend. He advised me to come to the lot and take a look at a few cars, and also told me that he would give me a price for my trade in. It might have just been good luck, but the day I went to the dealership, the owner had the newer version of the Honda Civic that I had been driving for the past 10 years and offered me a decent price for the trade in of my old car as well. Both guys on the lot, Pat and Tommy, are EXTREMELY knowledgable and helpful when it comes to their business. They worked with me (despite not-so-great credit) and I was able to leave with my new Honda the same day! I have had a lot of other bad experiences when it came to buying cars, and was really hesitant when my friend told me to check out Union Auto Sales. The guys have been in business on the same lot for over 15 years, and I'm not surprised. I will absolutely be back for my next car!

Great Service!

Based on a recommendation from a long time friend, I decided to contact Union Auto Sales when it came time for me to trade in my car. I informed the gentleman, over the phone, of what kind of car I was looking for and how much I was willing to spend. He advised me to come to the lot and take a look at a few cars, and also told me that he would give me a price for my trade in. It might have just been good luck, but the day I went to the dealership, the owner had the newer version of the Honda Civic that I had been driving for the past 10 years and offered me a decent price for the trade in of my old car as well. Both guys on the lot, Pat and Tommy, are EXTREMELY knowledgable and helpful when it comes to their business. They worked with me (despite not-so-great credit) and I was able to leave with my new Honda the same day! I have had a lot of other bad experiences when it came to buying cars, and was really hesitant when my friend told me to check out Union Auto Sales. The guys have been in business on the same lot for over 15 years, and I'm not surprised. I will absolutely be back for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ehh could've been better

The way this guy does his car fax is very fishy. He copies and pastes them to a Word document; which means he can add or omit anything he wants. Decided not to purchase the car from here due to high mileage, no warranty, and unwillingness to negotiate price.

Ehh could've been better

The way this guy does his car fax is very fishy. He copies and pastes them to a Word document; which means he can add or omit anything he wants. Decided not to purchase the car from here due to high mileage, no warranty, and unwillingness to negotiate price.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ridiculous I copy and paste them because the less paper to keep tract of and I never told a customer that they couldn't run one of their own. When a car is priced low to begin with there is no room to negotiate most folke assume that no matter what price you are asking that the dealer will take WAY less but never research what other dealers are selling the same car for.

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I had a very honest experience

These guys are awesome. They were honest about the car I bought,the price was lower than I thought and they broke down the sale charges. Not once did I feel like i was being handled

I had a very honest experience

These guys are awesome. They were honest about the car I bought,the price was lower than I thought and they broke down the sale charges. Not once did I feel like i was being handled

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for saying so we treat everyone the same.

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