Reviews
Detail department needs to improve. Purchased a truck a truck with 27k miles and was not very impressed. Lots of deep swirls in the paint as well. Not impressed
Detail department needs to improve. Purchased a truck a truck with 27k miles and was not very impressed. Lots of deep swirls in the paint as well. Not impressed
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Sam, Thank you for the honest feedback. We will use this information to help improve our process in the detail department as we strive to achieve a higher standard of paint finishes.
We always get fast and courteous service. While waiting the staff as they pass through will always greet you.
We always get fast and courteous service. While waiting the staff as they pass through will always greet you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that each visit feels fast and welcoming means a lot to our service team. Thank you for your five-star review and for trusting us with the service on your Sierra 1500.
Kyle was super easy and nice to deal with. And I like the different ways they tried to get me the best price and monthly payment. I only have one thing we tried activating my onstar and the buttons do not work in the truck and I have not been able to get them working either.
Kyle was super easy and nice to deal with. And I like the different ways they tried to get me the best price and monthly payment. I only have one thing we tried activating my onstar and the buttons do not work in the truck and I have not been able to get them working either.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that our flexible payment and pricing options met your needs for your GMC Sierra 1500 purchase is rewarding. We’re sorry to hear the OnStar buttons aren’t working, and our service department would be happy to get them activated and functioning properly. Your positive feedback means a lot to our team.
We had a great experience with Jordan. He was very upfront about everything from the very beginning. They took care of us throughout the day since we had traveled 7 hrs to see the vehicle. We were please with our experience with them. Thank you for helping us with the purchase of a very nice used vehicle.
We had a great experience with Jordan. He was very upfront about everything from the very beginning. They took care of us throughout the day since we had traveled 7 hrs to see the vehicle. We were please with our experience with them. Thank you for helping us with the purchase of a very nice used vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales team enjoyed helping you throughout the day and making sure your visit was smooth. We’re glad the process felt transparent from the start and that your seven-hour drive paid off. Knowing you felt well cared for during the purchase of your Cadillac Escalade means a lot to us.
Jordan was an amazing salesperson. I researched prior to contacting them and told him the vehicle that I wanted. He didn’t try to upsell me, was accommodating, and made sure the vehicle was in perfect condition prior to my arrival. Amazing service. This is my second vehicle that I have bought from Steinle. First was used this one was brand new. I appreciate their customer service.
Jordan was an amazing salesperson. I researched prior to contacting them and told him the vehicle that I wanted. He didn’t try to upsell me, was accommodating, and made sure the vehicle was in perfect condition prior to my arrival. Amazing service. This is my second vehicle that I have bought from Steinle. First was used this one was brand new. I appreciate their customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you felt no pressure, found our team accommodating, and saw your new GMC Sierra 1500 in perfect shape means a lot to us. We’re honored you chose us again for your second vehicle purchase.
Service was very professional and as promised. Staff was polite and work was done well.
Service was very professional and as promised. Staff was polite and work was done well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the five-star rating! We’re glad our team delivered the professional, courteous service you expected for your Ram 1500.
Everyone was very helpful and friendly. We looked at some new XT5. Not this time TJ. Oil change was done in a timely manner Thank You
Everyone was very helpful and friendly. We looked at some new XT5. Not this time TJ. Oil change was done in a timely manner Thank You
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad your Cadillac XT5 oil change was completed promptly and our team could assist you as you browsed our latest XT5 models. Hearing that our team was helpful and friendly means a lot to us.
My request for an early morning appointment was provided. The service was quick and easy. The service person recognized we were to get our second oil change without being charged except for parts. Thank you for your honesty.
My request for an early morning appointment was provided. The service was quick and easy. The service person recognized we were to get our second oil change without being charged except for parts. Thank you for your honesty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team was pleased to accommodate your early morning appointment for service on your Cadillac XT5. Knowing the process was quick and effortless and that our honesty about waiving the labor for your second oil change apart from parts met your expectations is rewarding. Your kind words mean a lot to our service department.
Disappointed with the undercarriage, more rust than with a vehicle with 84,000 miles…..expecting much cleaner…..sometimes the lack of miles shows these concerns…..for a 19 year old vehicle pretty nice otherwise.
Disappointed with the undercarriage, more rust than with a vehicle with 84,000 miles…..expecting much cleaner…..sometimes the lack of miles shows these concerns…..for a 19 year old vehicle pretty nice otherwise.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for choosing Steinle GMC Fremont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Very prompt and willing to take the time to explain the work to be done in great detail. I've never had a bad experience at Steinle.
Very prompt and willing to take the time to explain the work to be done in great detail. I've never had a bad experience at Steinle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service team is pleased we could explain every detail of the work scheduled for your Equinox. Knowing you’ve never had a bad experience with our service department means a great deal to us.