Reviews
Everyone and the work was to my satisfaction.
Everyone and the work was to my satisfaction. I was treated with respect from the time I arrived until the time left even though it was a Saturday.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Easy to schedule appointments online or by phone. Work completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were very pleased with our experience at Soren Ford.
We were very pleased with our experience at Soren Ford. Our sales rep was friendly, informative, and helpful. I would definitely go back. We love our new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff is always helpful, professional, and friendly.
The staff is always helpful, professional, and friendly. Service is always done well and promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership is very service oriented.
The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler always goes above & beyond what I feel a service
Tyler always goes above & beyond what I feel a service representative should do! He’s friendly, knowledgeable, and always tries to help you out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Was not too pleased with my initial appointment.
Was not too pleased with my initial appointment. Had a brand new key fob programmed. When the key fob was programmed it messed up my inside dimmer switch on the touch screen and my ambient lighting was gone. Brought it in again and they reprogram the interior however did not reprogram my second key fob so I brought it right back in they reprogram the second key fob but now my ambient lighting and the dimmer switch does not work so I'll be bringing it back in again not too happy.
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- Quality of repair —
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
I accidentally came an hour early.
I accidentally came an hour early. The shop did their best to accommodate me and got me out as soon as possible!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very responsive and polite.
Very responsive and polite. Also very transparent and informative with regard to the details involved in the process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always take my care here for oil changes and repairs.
I always take my care here for oil changes and repairs. I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was given a very random answer without actually answering my question.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
