Reviews
Sharry P
My experience was absolutely fantastic thanks to my salesman, Brandon Jones. He was awesome! He answered all of my questions and kept me informed of every step. I would absolutely recommend Andy Mohr, especially Brandon, to anyone I know. Thank you Brandon for your excellent and caring help. You made the whole experience a pleasant surprise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THANKS AGAIN
I HAVE ALL MY VEHICLES SERVICED HERE, THANKS FOR MANY YEARS OF GREAT SERVICE. WILL KEEP BRINGING THEM BACK FOR SURE. WILL ALSO BE PURCHASING MY NEXT VEHICLE FROM ANDY MOHR CHEVROLET
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Lane helped my daughter find the perfect car at a unbeatable price. This was our second time coming to Andy Mohr and his courtesy was one of the reasons we came back. He was attentive, friendly, and made the whole process of buying a car enjoyable! Awesome service and an awesome car! We could not be more pleased with our purchase from Andy Mohr.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dishonest car dealership
I have never had an experience like this when buying a car and I am 60 years old. They were always trying to change the numbers on the sheet. First they upped the price $200 from what was on the internet. When we noticed, they took the $200 off. Then when they brought the typed up paperwork out they added the $200 back on. We had them take it off again. Then they brought another "official" paper out for me to sign and I noticed that the sales tax wasn't figured correctly. They left us sitting there for a very long time which my husband says is another sales tactic so you will want to hurry and sign without checking the numbers. They took us in to the cashier and we noticed that they added $299 (that we did not agree to) on to the total even though it was not listed on our original sheet (both papers had the same total price) and that was making the sales tax figure off. If we had not looked closely at the second sheet and seen the extra $299 we would have seen that the price was the same on both papers and signed. The cashier said nothing and took the $299 off, which tells me she knows this goes on all the time. I left feeling bad about the experience and will tell everyone I know not to go there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Andy Mohr Service
This was my second time coming to Andy Mohr to buy a car and it was once again a great experience. As soon as I walked through the door, Jed recognized me and attended to me right away. He helped me find exactly what I was looking for and made the process easy and enjoyable. I couldn?t have asked for a better salesman to help me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service dept
Ashley always does a good job for, she always makes sure my wife is taken care of because she was the grandkids with her. We get a courtesy car if needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous great service
Staff always very attentive to needs and service if vehicle. They let me know when changes need to be made or not, showing me even when not needed and will tell me so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely satisfied customer
This is the 3rd vehicle we have purchased from Andy Mohr Chevrolet in less then 3 years. Geno Kyle has ALWAYS gone above and beyond in helping to satisfy us. We highly recommend Andy Mohr Chevrolet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
oil change
very fast and friendly......................................................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Malibu
The sales and service here Are the best in this area. I have purchased my last 4 vehicles here. Jed Adams was our salesman and did a fabulous job. We will continue to use Andy Mohr here in Plainfield.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
