Reviews
New car search
I worked with Gary and couldn't have been happier. I went in knowing what kind of car I wanted, knew what options I wanted in it, knew about how many miles I would like and knew what I wanted to pay and he helped me find a great car and had me in and out in no time?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Staff was great and really took their time with. Would recommend dealership to everyone. Finance went the extra mile for me. This is my second vehicle from Andy Mohr Chevrolet and I will get my next one from them too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shaky staff poor communication
I called and talked to Danielle about a charger and she assured me it was still there and we set up an appointment for 6 pm to test drive. We arrived at the dealership and she jumped us to another salesman who was friendly and insightful. However when he went to pull the car up, it was sold. I asked how I wasn't told it was sold between the hours of five and six when I had just confirmed my appointment. But, dealership games are common. He took us around the lot, never asking about what we were looking for. We'd look at a car and he wouldn't ask any questions but would keep walking. Finally we got to the south end of the lot and he said he wasn't trying to brush us off but he wanted to go inside and get "some work" some and we never heard back even though he'd said he'd find us something. Definitely will not be going back.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, The Andy Mohr Chevrolet Team
Angie
Friendly staff- Andre made the process simple and easy. Lots of vehicles to select from. We highly recommend to anyone interested in purchasing a new or used vehicle.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Andy Mohr Chevrolet Team
Customer
Great customer service from Gary bates. He was able to find the right fit for me when looking for a car. I will recommend to all of my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Andy Mohr Chevrolet Team
2014 Chevrolet Silverado
Overall buying experience was good. Andy Mohr only got 3-stars because after two days of conversation, about a specific trucks, and after calling to tell them I was on my way over, they called me, 60 miles into my 85 mile trip, to tell me ?it just sold?. Our salesperson, Gary B. worked hard, and all afternoon, to find us ?our? truck, and get us the price and financing deal we wanted. Took four test drives, in different trucks. He was always helpful and knowledgeable. Non-typical car salesperson and minimal car sales games.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, The Andy Mohr Chevrolet Team
Loved the friendliness of everyone at the dealorship!!!!
Easy going worked for me no pressure. Very enjoyable experience. I just went to test drive and put promise money on to come back on Saturday to purchuse. They got me out the door that night with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greg is service always takes care of my automotive needs.
Greg is service always takes care of my automotive needs. There was an issue with my car, still not sure what it was but if it happens again I'm confident they will find the problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great salesman
Brandon Jones was a terrific salesman. He asked my exactly what I wanted and didn't push me into something that I did not want. He listened to what I had to say and was very helpful. It was definitely my best experience at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service
Friendly, fast and courteous! I enjoyed my experience. It is very nice to have pleasant people help you these days. Thank you for good service!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
