Reviews
I always have an excellent experience whenever I walk
I always have an excellent experience whenever I walk through the door Thank you for taking time to explain work that needs to be done to my car. Too bad the prices to fix things have doubled in price which makes it difficult to complete
I always have an excellent experience whenever I walk
I always have an excellent experience whenever I walk through the door Thank you for taking time to explain work that needs to be done to my car. Too bad the prices to fix things have doubled in price which makes it difficult to complete
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for an oil change and tire rotation.
Came in for an oil change and tire rotation. They did a great job. Micah was awesome as always
Came in for an oil change and tire rotation.
Came in for an oil change and tire rotation. They did a great job. Micah was awesome as always
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional.
Exceptional. Every time I come to the dealership, whether It's Lake Chevy or Lake Ford, I'm always taken care of. Luis walked me through every process and kept me updated with everything; they even dropped off my vehicle at my house, which was amazing. I absolutely loved it.
Exceptional.
Exceptional. Every time I come to the dealership, whether It's Lake Chevy or Lake Ford, I'm always taken care of. Luis walked me through every process and kept me updated with everything; they even dropped off my vehicle at my house, which was amazing. I absolutely loved it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service.
Fast service. Had me in and out in around 1 hour Excellent communication from the team as well
Fast service.
Fast service. Had me in and out in around 1 hour Excellent communication from the team as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice people to work with Enjoy working with William
Nice people to work with Enjoy working with William Stolzmann. I will recommend lake ford.
Nice people to work with Enjoy working with William
Nice people to work with Enjoy working with William Stolzmann. I will recommend lake ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I couldn’t have asked for a better car-buying experience!
I couldn’t have asked for a better car-buying experience! I was pretty nervous going in by myself, but the entire team immediately made me feel at ease. They were so welcoming and genuinely kind from start to finish. Mike was amazing to work with — he patiently answered all of my questions and never once made me feel pressured. Christian truly went above and beyond to make sure I got the best deal possible, which I really appreciate. Lamar was incredibly patient and helpful while walking me through the paperwork and made sure I understood everything clearly. They took such good care of me the whole time — I didn’t even have to open a single door at the dealership! The level of customer service was outstanding. I’m so grateful for such a smooth and positive experience. Highly recommend this team!
I couldn’t have asked for a better car-buying experience!
I couldn’t have asked for a better car-buying experience! I was pretty nervous going in by myself, but the entire team immediately made me feel at ease. They were so welcoming and genuinely kind from start to finish. Mike was amazing to work with — he patiently answered all of my questions and never once made me feel pressured. Christian truly went above and beyond to make sure I got the best deal possible, which I really appreciate. Lamar was incredibly patient and helpful while walking me through the paperwork and made sure I understood everything clearly. They took such good care of me the whole time — I didn’t even have to open a single door at the dealership! The level of customer service was outstanding. I’m so grateful for such a smooth and positive experience. Highly recommend this team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The GM and the Sale consultant (Michael Myers) at Lake
The GM and the Sale consultant (Michael Myers) at Lake Ford are both Awesome! They took really good care of me with an issue I had with my 2023 F-150 Tremor that they didn’t need to help cover the cost of the repair but they helped make it all right! Thanks guys!
The GM and the Sale consultant (Michael Myers) at Lake
The GM and the Sale consultant (Michael Myers) at Lake Ford are both Awesome! They took really good care of me with an issue I had with my 2023 F-150 Tremor that they didn’t need to help cover the cost of the repair but they helped make it all right! Thanks guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lake Ford Mke gets my 5 stars.
Lake Ford Mke gets my 5 stars. Calvin hooked it up and he was awesome, came all the way to the furthest part of the lot on a freezing day to assist me find a used F-150 I saw online. Everything went smooth, test drive was great, they were not too pushy on things and finalizing everything was easy and pretty quick. Thanks Calvin!
Lake Ford Mke gets my 5 stars.
Lake Ford Mke gets my 5 stars. Calvin hooked it up and he was awesome, came all the way to the furthest part of the lot on a freezing day to assist me find a used F-150 I saw online. Everything went smooth, test drive was great, they were not too pushy on things and finalizing everything was easy and pretty quick. Thanks Calvin!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was seamless, they were very good with communication
It was seamless, they were very good with communication and the car was delivered in awesome shape. We really appreciate it
It was seamless, they were very good with communication
It was seamless, they were very good with communication and the car was delivered in awesome shape. We really appreciate it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony was fantastic throughout the entire process.
Tony was fantastic throughout the entire process. He was patient and not pushy. He really went above and beyond getting me a deal that I thought would be unrealistic at first. He somehow made it happen. Once the sale was finalized, Lamar from financing took over and it was the quickest and most painless process I've ever been through with a finance person at a dealership. 10/10 would recommend any family and friends trying to buy a vehicle. It's just unfortunate that Ford doesn't carry any minivans as we will soon be in the market for a new minivan. Thanks again, Tony!
Tony was fantastic throughout the entire process.
Tony was fantastic throughout the entire process. He was patient and not pushy. He really went above and beyond getting me a deal that I thought would be unrealistic at first. He somehow made it happen. Once the sale was finalized, Lamar from financing took over and it was the quickest and most painless process I've ever been through with a finance person at a dealership. 10/10 would recommend any family and friends trying to buy a vehicle. It's just unfortunate that Ford doesn't carry any minivans as we will soon be in the market for a new minivan. Thanks again, Tony!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
