Reviews
Went in to upgrade my vehicle.
Went in to upgrade my vehicle. Ended up with a new truck at a decent interest rate. The sales team did a good job. I'd recommend this dealership to friends and family.
Went in to upgrade my vehicle.
Went in to upgrade my vehicle. Ended up with a new truck at a decent interest rate. The sales team did a good job. I'd recommend this dealership to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Very professional, quick and no issues.
Very professional, quick and no issues. They are upfront with me every time. I will keep going back.
Very professional, quick and no issues.
Very professional, quick and no issues. They are upfront with me every time. I will keep going back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
They do what they promise and offer advice but not pushy.
They do what they promise and offer advice but not pushy. Appointments are on time as scheduled.No dear in the headlights when I show up.
They do what they promise and offer advice but not pushy.
They do what they promise and offer advice but not pushy. Appointments are on time as scheduled.No dear in the headlights when I show up.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Very pleasant and attentive to my concerns not like my
Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser
Very pleasant and attentive to my concerns not like my
Very pleasant and attentive to my concerns not like my dealings with Holz Chevy if I buy Chevy again it will be Heiser
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
It took 3 separate visits to the dealership to correct
It took 3 separate visits to the dealership to correct the problem with my vehicle. Poor communication from the dealership and a lack of attention to detail.
It took 3 separate visits to the dealership to correct
It took 3 separate visits to the dealership to correct the problem with my vehicle. Poor communication from the dealership and a lack of attention to detail.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall by email at bcrandall@heiser.com so we can better understand what happened during your experience.
Very helpful, very friendly, willing to listen and work
Very helpful, very friendly, willing to listen and work with you, not pushed into anything,
Very helpful, very friendly, willing to listen and work
Very helpful, very friendly, willing to listen and work with you, not pushed into anything,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Valued Customer, Thank you for the positive feedback! We sincerely value your business and hope to see you again!
Steve was very knowledgeable and gave the best customer
Steve was very knowledgeable and gave the best customer service EVER! There was a mechanical issue with the vehicle that we discovered after getting home and Steve took care of it immediately! Thank you Steve!
Steve was very knowledgeable and gave the best customer
Steve was very knowledgeable and gave the best customer service EVER! There was a mechanical issue with the vehicle that we discovered after getting home and Steve took care of it immediately! Thank you Steve!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Valued Customer, Thank you for sharing your positive experience with Steve! We greatly appreciate your business and hope to see you again in the future. Have a fantastic day!
They were wiling to give us the car we wanted and took
They were wiling to give us the car we wanted and took into consideration our dealership loyalty and available cash.
They were wiling to give us the car we wanted and took
They were wiling to give us the car we wanted and took into consideration our dealership loyalty and available cash.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Valued Customer, We are so glad you had a positive experience with the Heiser team. Thank you for your loyalty and business. We hope to see you again in the future for any vehicle or service needs!
If Lucas is our service advisor it will be done right.
Pleasant and respectful, he took care of the work in due
Pleasant and respectful, he took care of the work in due time and was very patient
Pleasant and respectful, he took care of the work in due
Pleasant and respectful, he took care of the work in due time and was very patient
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Dear Valued Customer, Thank you for the feedback. We're glad to hear you had a positive experience with us. Thank you for choosing Heiser and we hope to see you again soon!
Everyone we worked with was very helpful and answered our
Everyone we worked with was very helpful and answered our questions with no problem. I liked working with the people at Heiset!
Everyone we worked with was very helpful and answered our
Everyone we worked with was very helpful and answered our questions with no problem. I liked working with the people at Heiset!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Valued Customer, We are so glad you found our staff to be knowledgeable and helpful. We greatly appreciate your business and hope to see you again in the future!