Hesser Toyota

Our experience with Hesser was great. We worked with Jacob Roe and could not be more happy about our experience with Him. From the beginning to the end Jacob was very helpful an informative. He truly made buying a car easy.

From the introductions to the final signing of the loan papers, one of the best dealer experiences. Our sales person, Nicole Sigmund, was informative and made the buying experience quick and hassle free. We will be coming back when my wife is ready for a new vehicle. I have recommend this dealership a couple times already.

I worked with Nicole Sigmund to buy my car. She had the car pulled around for a test drive and answered all my questions before I hit the road for a test drive. Nicole got me all the information I requested on the vehicle including history report and details about the shop inspection. I viewed the car on a Thursday and came back Saturday to take delivery. When I arrived the car was cleaned and full of fuel and paperwork was ready to sign. The whole experience was quick and painless and everyone I worked with was very polite and professional. Highly recommend!

Very pleased with the service. The sales person ( Jon Wohlert ) was knowledgeable, friendly and helpful. Never felt pressured and am enjoying a wonderful car.Thank you .

They Made the car buying experience very uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply.plenty of other places to buy a vehicle.

They Made the car buying experience very uncomfortable,accused me of lying on my employment history even when I shared a acceptable document. Reached out to General Manager and got no reply.plenty of other places to buy a vehicle.

After visiting more than 5 Toyota dealers, I drove here for over an hour to find the vehicle I needed. The price was reasonable (actually better than other places), and Jacob Roe was great to work with. I would recommend this dealer to those looking for Toyota vehicles.

I have bought numerous vehicles in my life and this was the worst experience by far. If you decide to purchase from Hesser, you better hope you don’t have any issues. Because once you pay them and drive off the lot, they will not lift a finger to try and fix an issue discovered the day after you get the vehicle home. I didn’t see an issue with the paint (later determined by a body shop to be some sort of chemical burn/acid on the paint) at their dealership on my test drive because the vehicle was dirty. And I didn’t see any issue when I took delivery of the vehicle because they had the vehicle outside in the dark at night for me to pick up. So when I discovered the issue the next day when the vehicle was in my garage, I let them know. They claimed there was no paint issue when they certified the vehicle, as well as when they washed and detailed the vehicle before I picked it up. I said I found that hard to believe because all I did was drive the vehicle home, while their detailer had the vehicle inside and in the light so how was this issue not spotted? The sales manager responded that they didn’t need me to bring the vehicle back to Hesser to see the vehicle for themselves because he “cannot and will not do anything” to help make this right. I know in life things don’t always go as expected when you buy something. But how a company responds to those situations says a lot about them. And the message came through loud and clear from Hesser—they have absolutely no interest in even trying to do right by their customers.

We drove an hour and a half to Hesser Toyota to look at a truck. Working with Jacob was wonderful! He is knowledgeable, thorough and efficient without being overbearing. Jacob is also kind and very personable. Thanks for helping us with our purchase Jacob! We appreciate it!

Terrible service not upfront with information Then called and spoke with management and not willing to help either. Won't be going back to that place