Hesser Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM

Hesser Toyota Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2008

Hesser Toyota is proud to serve our customers around the Janesville area and worldwide as your certified dealer. At Hesser Toyota we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube center. Hesser Toyota Scion, your certified dealer, serving the Janesville area.

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Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Hesser Toyota.

"No games, no gimmicks, no kidding."

Service

Oil, Filter Change

$29.95 and up*

Wheel Alignment (4WD)

$79.95

Wheel Alignment (FWD)

$59.95

Wheel Alignment (RWD)

$59.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
169 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 11, 2020

    They were over all nice and sold me a good car at a good price. They were very low pressure and didn’t mind that it took me a while to take my time. I... love my new car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeff, thank you so much for this fantastic review, and congratulations on your new vehicle! We appreciate you taking the time to share your experience... and for allowing us to show you the Hesser Toyota difference! If you should have any questions regarding your new vehicle, please don't hesitate to reach out! Otherwise, we wish you miles of happy driving! Sincerely, The Hesser Toyota Team

  • 1.0 out of 5
    September 7, 2019

    Beware! Stay away from Janesville Wisconsin’s Hesser Toyota dealership. Don’t buy a car from this small town dealership unless you want to suffer from... poor service after the sale. Great service leading up to my decision to purchase a 2016 Toyota certified Tacoma Limited for $29K... But once the check is in hand and sale is completed don’t expect any care or customer service from this dealership’s management. Stay away from this small town dealership. Family owned and operated however they choose to do so. Disregard any empathy understanding or care for customer service. Worked with the same family individual sales manager before and after the sale and same poor mannerism and lack of life experience or customer service experience. That’s what happens when you let your kids run the family business. They will fail when they have the empowerment and entitlement. Clearly this kid hasn’t really had to work a day in his life. Sometimes parents don’t make for the best boss. Yes I was dealing with a kid! Sold me a Toyota Certified Tacoma Limited for $29k so since I declined to purchase an extended warranty he won’t fix my broken tailgate. This newest generation Tacoma tailgate has a “slow opening” mechanism tailgate. Well mine broke after minimal use that was simply open and close. Normal use. I drive a Tacoma for the performance and capability not to use as a work truck. I work in a customer care call center. I know customer care. I’ve been in this profession for over 15 years. Even asked him to share the cost 50/50 to repair the broken tailgate and still a firm No. Because I declined to buy an extended warranty. Asked for $100 towards the $300 repair and still a No. The arrogance and careless attitude and demeanor and disregard for understanding or customer service received from this young man (kid) is an example of a flaw letting your kids run the family business. I hope this business goes under and bankrupt. I don’t wish harm on the family business but if they lose business I’m sleeping better for sure! Happy shopping on cars.com!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • July 16, 2016

    The usual great service I have always had at Hesser Toyota, was again experienced. The visit stared with a friendly greeting form the Assistant Service... Manager Marc Pietranton, a friendly hello from Service Manager Kevin Hesser. The service was preformed by "James" an outstanding Technician, with his usual attention to detail. The Parts department was also helpful on several purchase.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2019

    I was pleasantly surprised that I was able to get an oil change and tire rotation for less then I paid for a simple oil change a Jiffy lube.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2019

    How friendly everyone is and how fast the service is. I have not had a problem here in the 14 years I have come here for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2019

    Our sales person Jim Gesselle was very knowledgeable about the vehicle I chose. He went above and beyond staying in contact and updating me on the delivery... process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2019

    No haggling on trade value or vehicle price. Steered us toward best value and moved through the process quickly. All involved were invested in a positive... outcome.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2019

    Travis was so pleasant and made me comfortable He was so patient with my questions too .I was so pleased with what they gave me for a trade in. Great service... from everyone involved in my purchase I love that the Dr. Pepper was free and cold. I needed a treat at this point of my decision. Thanks for a great experience

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2019

    People were friendly and answered my questions. They allowed me to use coupons I had received in the mail from them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 23, 2019

    Timely service, quality work, comfortable waiting area. Listened to my concern regarding my tires frequent loss of air and found there was a nail in it.... Quickly repaired and I was on my way.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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