Reviews
People are friendly and helpful.
People are friendly and helpful. Our salesman was not pushy, and we really appreciated that.
People are friendly and helpful.
People are friendly and helpful. Our salesman was not pushy, and we really appreciated that.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, Lyle! We're glad to hear that you found our team at Hesser Toyota friendly and helpful, and we appreciate your recognition of our sales approach. We strive to create a comfortable environment for our customers. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to working with you again! Sincerely, The Hesser Toyota Team
Excellent on reaching out to us on a hard to find Grand
Excellent on reaching out to us on a hard to find Grand Highlander Hybrid. Everywhere else estimated 1 month to 2 years. Answer the call, get our business.
Excellent on reaching out to us on a hard to find Grand
Excellent on reaching out to us on a hard to find Grand Highlander Hybrid. Everywhere else estimated 1 month to 2 years. Answer the call, get our business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Joseph! It's great to hear that we could assist you in finding the Toyota Grand Highlander Hybrid, especially when other options seemed far away. At Hesser Toyota, we always strive to meet our customers' needs promptly. We appreciate your business and look forward to serving you again in the future! Sincerely, The Hesser Toyota Team
Have dealt with Hesser since 2003.
Have dealt with Hesser since 2003. Would never go anywhere else !!Just got a new Rav 4
Have dealt with Hesser since 2003.
Have dealt with Hesser since 2003. Would never go anywhere else !!Just got a new Rav 4
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Pat! We're thrilled to hear that you've been a loyal customer of Hesser Toyota since 2003 and that you chose us for your new Toyota RAV4. We truly appreciate your support and look forward to serving you for many more years to come. Enjoy your new vehicle! Sincerely, The Hesser Toyota Team
Purchased a new Toyota RAV4 Hybrid.
Purchased a new Toyota RAV4 Hybrid. Carolyn Jones was the sales person. Very helpful. Toyotas have a good reputation so there doesn't need to be any high pressure salesmanship. The car sells itself. Our car was ordered from the factory, because the cars sell so fast, there wasn't any on the lot. Carolyn noticed that there were no front floor mats in the vehicle, so she ordered them to make sure we had them. Great car so far. Lots of bells and whistles to get use to. Ask us in about a year when we are completely familiar with the car and we will be able to give a more accurate review.
Purchased a new Toyota RAV4 Hybrid.
Purchased a new Toyota RAV4 Hybrid. Carolyn Jones was the sales person. Very helpful. Toyotas have a good reputation so there doesn't need to be any high pressure salesmanship. The car sells itself. Our car was ordered from the factory, because the cars sell so fast, there wasn't any on the lot. Carolyn noticed that there were no front floor mats in the vehicle, so she ordered them to make sure we had them. Great car so far. Lots of bells and whistles to get use to. Ask us in about a year when we are completely familiar with the car and we will be able to give a more accurate review.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your new Toyota RAV4 Hybrid with Carolyn at Hesser Toyota. It's fantastic that Carolyn went the extra mile to ensure you had everything you needed, like the floor mats. Our team appreciates your patience as you get familiar with all the features of your new car. We look forward to hearing from you in a year to see how you’re enjoying it! Safe travels! Sincerely, The Hesser Toyota Team
We recently purchased a new Toyota from Dan Wright.
We recently purchased a new Toyota from Dan Wright. We had such a positive experience. Dan communicated throughout the process. Rosie in the finance department made the process quick and smooth. We will recommend Hesser Toyota to our friends and family!
We recently purchased a new Toyota from Dan Wright.
We recently purchased a new Toyota from Dan Wright. We had such a positive experience. Dan communicated throughout the process. Rosie in the finance department made the process quick and smooth. We will recommend Hesser Toyota to our friends and family!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Trina! We’re thrilled to hear that you had such a positive experience purchasing your new Toyota with Dan and that Rosie made the finance process quick and smooth. Your recommendation means a lot to us. We look forward to assisting you and your friends and family at Hesser Toyota in the future! Sincerely, The Hesser Toyota Team
this is the 5th rav4 we have purchased from hesser.
this is the 5th rav4 we have purchased from hesser. each and every one of them have been excellent.for years we dealt with chris and were completely satisfied.now we are dealing with carolyn and we could not be happier. she was completely knowledgeable and extremely friendly. all the people at hesser were very friendly and all of them helped us. we highly recommend the no pressure atmosphere at hesser toyota. once again, thank you carolyn jones for your great assistance.
this is the 5th rav4 we have purchased from hesser.
this is the 5th rav4 we have purchased from hesser. each and every one of them have been excellent.for years we dealt with chris and were completely satisfied.now we are dealing with carolyn and we could not be happier. she was completely knowledgeable and extremely friendly. all the people at hesser were very friendly and all of them helped us. we highly recommend the no pressure atmosphere at hesser toyota. once again, thank you carolyn jones for your great assistance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with Hesser Toyota and that this is your fifth RAV4 purchase. It's fantastic to know that Carolyn provided you with the knowledgeable and friendly service we strive for. Your recommendation of our no-pressure atmosphere means a lot to us. We appreciate your loyalty and look forward to assisting you in the future! Sincerely, The Hesser Toyota Team
I recently purchased a 2025 Toyota Highlander Hybrid
I recently purchased a 2025 Toyota Highlander Hybrid Platinum. This is my sixth Toyota and my second purchase from Hesser Toyota. Carolyn Jones is awesome. Kind and sweet and patient and very knowledgeable. She makes you feel like you are her only customer. Everyone at Hesser is top notch. I won’t brag too much but my new vehicle is awesome! .
I recently purchased a 2025 Toyota Highlander Hybrid
I recently purchased a 2025 Toyota Highlander Hybrid Platinum. This is my sixth Toyota and my second purchase from Hesser Toyota. Carolyn Jones is awesome. Kind and sweet and patient and very knowledgeable. She makes you feel like you are her only customer. Everyone at Hesser is top notch. I won’t brag too much but my new vehicle is awesome! .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you chose Hesser Toyota again for your 2025 Toyota Highlander Hybrid Platinum. Carolyn truly embodies our commitment to excellent customer service, and we're glad she made your experience so special. We appreciate your loyalty and hope you enjoy every moment with your new vehicle. We look forward to seeing you again soon! Sincerely, The Hesser Toyota Team
Hesser Toyota was a joy to work with and embodied the
Hesser Toyota was a joy to work with and embodied the "locally owned" dealership spirit. They answered my specific technical questions, even when they were hard to find the answers to. Carolyn Jones and the other staff that I worked with made the process and enjoyable experience. I would highly recommend Hesser Toyota and their staff to other people.
Hesser Toyota was a joy to work with and embodied the
Hesser Toyota was a joy to work with and embodied the "locally owned" dealership spirit. They answered my specific technical questions, even when they were hard to find the answers to. Carolyn Jones and the other staff that I worked with made the process and enjoyable experience. I would highly recommend Hesser Toyota and their staff to other people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Hesser Toyota. It’s wonderful to know that our team, including Carolyn, was able to assist you with your technical questions and make your visit enjoyable. Your recommendation means a lot to us, and we look forward to seeing you again soon! Sincerely, The Hesser Toyota Team
Hesser is a very lousy dealer, Kevin hesser Told me my
Hesser is a very lousy dealer, Kevin hesser Told me my frame on my old 7 was Gand 7 years later totally rotted out Told me my frame on my old 7 was Gand 7 years later totally rotted out,, No way would a frame ride out in 7 years was told that by a frame specialist in Milwaukee. Never deal with bill hesser.
Hesser is a very lousy dealer, Kevin hesser Told me my
Hesser is a very lousy dealer, Kevin hesser Told me my frame on my old 7 was Gand 7 years later totally rotted out Told me my frame on my old 7 was Gand 7 years later totally rotted out,, No way would a frame ride out in 7 years was told that by a frame specialist in Milwaukee. Never deal with bill hesser.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your concerns regarding the condition of your vehicle’s frame and appreciate your feedback. We take all customer comments seriously and are committed to maintaining high standards at Hesser Toyota. Please reach out to us directly to discuss your situation further. Sincerely, The Hesser Toyota Team
Car buying experience was 1st rate, Carolyn was awesome
Car buying experience was 1st rate, Carolyn was awesome from the start and Rosie was exceptional. Would recommend 100%.
Car buying experience was 1st rate, Carolyn was awesome
Car buying experience was 1st rate, Carolyn was awesome from the start and Rosie was exceptional. Would recommend 100%.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that your car buying experience at Hesser Toyota was first rate and that both Carolyn and Rosie made such a positive impact. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Hesser Toyota Team