Reviews
My experience at Len Stowers car dealership.......
Customer service was awesome...I had the opportunity to work with Mr. Steve who was ver patient and answered all of my questions......thanks again for great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They Treat You With Respect!!
YES 5 STAR experience purchasing from Stoler LEXUS! Mr Banks was extremely knowledgeable of all the vehicles, may I add an abundance of personality which you can't buy. WE formulated this transaction by phone from SC. The description of the car Mr Bank. gave was spot on. Happy with price/service. Also, Mr Philip Pate(Pre-Owned Sales Manager) was exceptional! Thanks again!! Philip M.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Immaculate Environment
The experience was very refreshing, and outstanding! There was ease in the process, with no pressure. The excellence in the service offered was palpable with both the finance manger and the salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesperson
I had bought a Lexus at Len Stoler 4 years ago and now I needed a new one. I was treated with respect and was told everything about rhe car (same as my old one but a newer model). Chris made the experience fun and light.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Salesman
Derrick Banks is the best salesman me and my wife has dealt with in our 20yrs. of purchasing a vehicle together. He was truly a man of his word. Thanks Derrick for your assistance and keeping your word cause that truly means a lot. If anyone reads this and your are looking for a pre certified or new Lexus please go and see Derrick Banks. And the sales manager is also great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best of the best in sales.
Derrick was hands down the best! He made purchasing our new car hassle free and a pleasurable experience. The dealership was clean and inviting. We will be recommending Len Stoler and Derrick to anyone looking to purchase a pre-owned Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Exceptional service !!! Marina and other Len Stoler sales team are Great!!!! Sales process was easy , no pressure from Marina, Alan , or any other sales folks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was looking to upgrade my RX350 to a 2018 or newer. I...
I was looking to upgrade my RX350 to a 2018 or newer. I went to dealers from Chantilly VA to Annapolis Md and could not find the vehicle at the price I was willing to pay. My friend recommended I try this dealership. My sales person (Derrick) was amazing. He didn’t rush me and found the car with the features and in the color I was looking for. The entire process took less than 24 hours from financing to the purchase of my new vehicle. Since 2010, I have owned several Lexus RX350 and dealt with many dealerships over the years. The entire team made feel at home and it was worth the 1 hour drive to get there. I would highly recommend Len Stoler’s - especially Derrick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding experience!
I had an exceptional experience with Marina, Joe and John at Len Stoler Lexus! I was treated professionally, respectfully and they went out of their way to work with me. I LOVE my new RX350L - it is a fabulous SUV!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From the sales manager Joe Benson to the overall manager...
From the sales manager Joe Benson to the overall manager Alan Cassel and after buying or leasing Lexus's for over 30 years trying to do a buy-out of my current Lexus was a complete & total HORRIBLE experience and will never do business with them again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
