Reviews
I called multiple dealerships to find the absolute best...
I called multiple dealerships to find the absolute best price for the GLE 350. I spoke with William who was very knowledgeable and did an excellent job with us. My wife and I were very impressed by his honesty and when we came in to the dealership it only took 20 min to sign all the paperwork and get the car. Super simple transaction. AS IT SHOULD BE. Thank you william. I will absolutely be sending referrals your way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in to lease a car for my mom, Fabio was amazing-...
Came in to lease a car for my mom, Fabio was amazing- very profession, made us feel welcomed and allowed us to jump back and forth on 3 types of cars before making a decision. He made the process so smooth and easy- it really was a pleasure! Mom loves her car and he gave us an amazing deal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Customer Service
Working with Derek to service our van is always a pleasure. He always exceeds my expectations from the ease setting up an appointment through the final delivery of our completed van on time as promised. He always goes out of his way to provide the extra effort to make the journey less onerous and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great with Sprinters
Thank you Ernesto and Derek in the Sprinter Department. You always make services easy. They contact you with updates on the vehicle and provide service in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer service / Sales Personal & smooth transaction
Smooth transaction and great experience. Solo and Gabi made the deal very easy and smooth. Always Mercedes Benz of Valencia is great for the fact that Solo Gad is there.
- Customer service 1.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simply remarkable experience!
I met Marco Andrade approximately two years ago. He took my wife and I on a test run. Albeit I wasn’t really ready to buy at the time, he was still patient and took the time to answer all of our questions in a very professional (not pushy, which is what I can’t stand). We had a subsequent visit and he was consistent. We went on another test drive and I promised that when we were ready that he would be the person I bought from. The last time we visited which was this past July 2019 I was ready but the car we wanted wasn’t available. We placed an order and the car came last month (January). Marco and Derek made the experience special for my wife by playing along and allowing me to surprise her with the car. Needless to say, she was speechless and is loving her Mercedes. Marco, Derek (service dept.) and Jeremy (finance) are simply the best! I’ve made Marco another promise and that is I’ll be back in approximately 3 years to treat myself to a G-Wagon as my retirement gift. I’ll come back to him because of this experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They always give me an appointment the next day, get me...
They always give me an appointment the next day, get me in and out quickly and provide me with a loaner. All the service staff are great and Jasmine is super professional and knows what she is talking about
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EASY AND FRIENDLY
Always so friendly and fast. Matthew came right out and immediately helped me and answered all my questions and took care of me. Super friendly too.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very pleasant
very professional-Jazmin is an asset to your dealership. She really tries hard to find you the best cost for your repairs. She keeps us informed on what future repairs we need to keep our car running efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
EXCELLENT SERVICE
WILLIAM WAS A PLEASURE TO WORK WITH . THANK YOU ! VERY RELIABLE . POLITE AND EXTREMELY PLEASANT. WILL RECOMMEND HIM ANY TIME TO MY FRIENDS . GREAT SERVICE .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
