Mercedes-Benz of Valencia

I arrived and was quickly greeted and shown to a service adviser, Ryan Helquist, he listened to my situation and was able to get the service that I needed, Ryan will be my go to guy, Thanks

My personal contact with the service is always handled with complete confidence. My Go-To-Guy is Mr.Bill Parks in the service dept. He knows his stuff and gets it done as promised - 10 Stars For Bill Parks, you guys are fortunate to have him. Vito J. Giambalvo

From the time I drove up I was treated cordially. I was very pleased when my appointment came up on the handheld computer. Customer service was excellent.

Initial greeting was great as was the interaction at the cashiering window. Appt was longer than expected so a loaner car was supplied. No issues or problems

Very happy with the service and help I get at this dealer ship Matthew Geisser is always very helpful and knowledgeable he seem to know a lot about these cars .

Great experience. William, Fabio and team were amazing. I got the car I wanted and am so happy with their level of service and care for me through out the process.

Jazmin Quintero always provides excellent service advice and followup -- We're glad she's back to assist us in the maintenance of our vehicles. Thank you

I was told my car would be ready on Monday and immediately provided me with a loaner vehicle. My car was ready the next day. Thank you for being so quick and professional.

Ryan made the service appointment so effortless. He always provides excellent customer service! I was also given a loaner so that I could run my errands and maximize my time. My car was done at the time promised.

Never had I ever driven a Mercedes and my lease was ending so my friend said "let's go test drive". It was never a brand I thought I could afford but, why not? Met up with Art, he was patient, funny and tolerant! Was willing to allow me to try anything I wanted and kept my payment where I needed it. Went in with the mindset I wanted to keep an SUV but walked out with the prettiest A220 ever! I love this car and he made it the best experience for me ever!