Van's Honda

Purchased a truck from Van's Honda on 8 Nov 24 working with salesman Jim Young and business manager Matt Lorbecki. Experience was great, buying process went very smooth which was a breath of fresh air. Would recommend buying a vehicle here.

First of all, I have no issue with the salesman/person. And yes I know this is their job. This is the 5th auto we have purchased from Van's. And the most disappointing experience. Dealers make multiple cash streams from sales and should have no problems with me having my own financing, and yet the feeling was there that this was a issue. Then the trade in was a lowball for a very well maintained auto. We wanted more but it was explained that for all the reasons that all cars have, they weren't going to and they did not have to since the market is the way it is at this time. the paperwork also found a way to not include the trade in on the first go around. This is almost inexcusable. Then we discussed extended warranty and I told them that i was thinking about it and would pay for it myself if I decided to get it, it was not being financed. And yet there was still phone calls and more conversation about a closed topic. This is past being polite and nice. If we had not decided we wanted this particular car we would have walked. We will not be going back at any time in the future.

Joe VanEss did a great job getting me into a new car. He communicates well and did not feel high pressured at all. He took the time to show me all the bells and whistles and where I could learn more about my car as there was a lot of information to learn . Thank you Joe!

Joe V and Chad F in Sales along with Randy J in the office were fantastic! They made the 3 drive there on the holiday weekend worth it and amazingly allowed us to make the purchase and drive home in a 2023 Ridgeline! Thanks guys and thank you service for getting the vehicle ready!

Salesman Joe and Business Manager Randy were excellent. Understanding it’s impossible to request a hold of a new vehicle, we travelled the 3 hours there hoping a Ridgeline was available still. Accommodating our tight schedule and understanding the travel, these two gentlemen along with desk staff and service staff made the purchase a pleasure. Thanks everyone that helped us out during the busy holiday weekend!

Vans Honda never lets us down. Traded my Jeep, which I loved, for a ‘22 CRV. I have had it for a month now and I love it!! So much more space, not to mention the bells and whistles that are “standard”! We are about to take it on the road to Texas. Can’t wait to take off. Thanks Kevin, for the great service and the awesome ride!! Deb H.

Jim was great to work with on the purchase of a vehicle. He had great communication, friendly, knowledgeable, and did not pressure us. We had a terrible experience at another dealership and were so relieved when we contacted Van's and started working with Jim. Randy also had our best interest in mind and put together a great deal for us.

Kevin at Van’s Honda helped get my mom into a nice newer CRV that fit her needs and budget. He was extremely knowledgeable, friendly and down to Earth. It made her experience so much better than ever before!

There was a time when every other oil change they wanted new tires put on... only to have the next tech tell me tires were fine 6 months later followed by a new tire sales pitch. Finally caved, they didn’t install tires correctly leading to heavy vibration and wrecked tires. Avoided them for a few years, had them do new brakes and now my wheels make funny noise when coming to a stop. It just feels like they do something to make you bring it back for another service fee.

I had a great experience with them. They were very friendly and helpful. They were not pushy at all. The car was in great shape and the buying process was quick and painless.