Reviews
Tom has been my service advisor for many years and he is the very best. I can rely on his advice as I have on 3 different Hyundais my family has purchased from Ft Mill Hyundai.
Tom has been my service advisor for many years and he is the very best. I can rely on his advice as I have on 3 different Hyundais my family has purchased from Ft Mill Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Poor communication from the service department. Scheduled an appointment for two issues and one was somewhat handled but the other wasn’t and they acted like they were doing me a favor by not charging me for the second issue but it was because they didn’t perform but never communicated they didn’t do.
Poor communication from the service department. Scheduled an appointment for two issues and one was somewhat handled but the other wasn’t and they acted like they were doing me a favor by not charging me for the second issue but it was because they didn’t perform but never communicated they didn’t do.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (803) 805-3454 at your earliest convenience to discuss how we can turn this experience into a positive one.
Fort Mill Hyundai always takes such excellent care of my vehicle! Thomas at the front desk is dependable and I don?t throw that word around often. He is always working and makes me feel like my car is as important to him as his own. It?s like a well oiled machine up there. I?m usually in and out for simple maintenance items.
Fort Mill Hyundai always takes such excellent care of my vehicle! Thomas at the front desk is dependable and I don?t throw that word around often. He is always working and makes me feel like my car is as important to him as his own. It?s like a well oiled machine up there. I?m usually in and out for simple maintenance items.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shannon, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Mill Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.
Ai was very helpful an he explained to us all the features and how to use all the controls. He also paired our phones. We had a lot of questions and he answered all of them.
Ai was very helpful an he explained to us all the features and how to use all the controls. He also paired our phones. We had a lot of questions and he answered all of them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Larry, we're happy you found our staff to be so supportive during your experience here at Fort Mill Hyundai. Please don't hesitate to reach out to us if there's anything more we can do!
Great ? I was very happy with the sales people and they were very helpful and kind. I will say a 10 for this dealership,and sales staff.
Great ? I was very happy with the sales people and they were very helpful and kind. I will say a 10 for this dealership,and sales staff.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Joann, we're happy you found our staff to be so supportive during your experience here at Fort Mill Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As usual, the service at Fort Mill Hyundai was very good. Juan is always helpful, gracious, and professional. I would not take my Santa Fe anywhere else to be serviced.
As usual, the service at Fort Mill Hyundai was very good. Juan is always helpful, gracious, and professional. I would not take my Santa Fe anywhere else to be serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nelson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Bought a Tucson a year ago and have enjoyed completely. The sales process was easy, we got a good deal and the dealer has been good about answering questions.
Bought a Tucson a year ago and have enjoyed completely. The sales process was easy, we got a good deal and the dealer has been good about answering questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, we are so happy to read such a great review about Fort Mill Hyundai! If you have any further questions, please don't hesitate to reach out!
Wow!… just can’t believe how bad service is here at Hyundai of Fort Mill. Even with “appointments” it’s a 2-3 hour wait for an oil change and tire rotation. When that was completed they left the undercarriage disconnected. I found out while riding down I-77 and it folded underneath the vehicle. They apparently replaced with a new undercarriage and said “I’m sorry”. Now I’m back the next week for a recall issue that they were fully aware of ahead of time. Appointment was at 12:00 o’clock . It’s past 2 now and I’m still waiting. Just poor service and poor communication. People just seem to not care . I would stay clear of this place.Its just very poorly operated! Rhett Corley
Wow!… just can’t believe how bad service is here at Hyundai of Fort Mill. Even with “appointments” it’s a 2-3 hour wait for an oil change and tire rotation. When that was completed they left the undercarriage disconnected. I found out while riding down I-77 and it folded underneath the vehicle. They apparently replaced with a new undercarriage and said “I’m sorry”. Now I’m back the next week for a recall issue that they were fully aware of ahead of time. Appointment was at 12:00 o’clock . It’s past 2 now and I’m still waiting. Just poor service and poor communication. People just seem to not care . I would stay clear of this place.Its just very poorly operated! Rhett Corley
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Rhett, I'm truly sorry to hear about your experience at Hyundai of Fort Mill. We strive for customer-centric service, and it’s clear we fell short during your visits. Your feedback about the long wait times and the undercarriage issue is invaluable, and I assure you we are committed to improving our reliability and communication. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (855) 548-9524.
They are Professional, Superbly hospitable, and have really friendly staff! I'd come in for the 34-point inspection. It's always my pleasure to work with the service team when I've gone there.
They are Professional, Superbly hospitable, and have really friendly staff! I'd come in for the 34-point inspection. It's always my pleasure to work with the service team when I've gone there.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Odishi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Mill Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.
Everything was excellent and on time. They are nice and behave kindly. The location is always clean. They respect me and inspect my car and inform to me about car s problems
Everything was excellent and on time. They are nice and behave kindly. The location is always clean. They respect me and inspect my car and inform to me about car s problems
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!