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Loganville Ford

(1,419 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:30pm
Tuesday 9:00am–7:00pm 7:00am–6:30pm
Wednesday 9:00am–7:00pm 7:00am–6:30pm
Thursday 9:00am–7:00pm 7:00am–6:30pm
Friday 9:00am–7:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Loganville Ford from DealerRater.

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Truck Service at Loganville Ford

Recent oil change and inspection on my 2017 F350 DRW. Fastest service I have received at any Ford dealership to date. Super nice employees and waiting facility. They had fresh coffee and donuts. Totally unexpected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad you enjoyed your recent experience with us! We hope you continue to choose us for all your automotive needs!

2014 XLT Explorer

Good experience mostly conducted over the internet. Salesman/manager/closing were all nice and respectful. Drivers armrest was supposedly repaired but only lasted a week. Haven’t followed up yet but that’s my fault not theirs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Daniel, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

This was the last dealership I shopped at

I worked with Bobby and Nathan. Both guys were really helpful and dedicated to my car buying experience . I never felt pressured nor did I feel like they were trying to take advantage of or misguide me .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Escape 2018

Amazing customer service! Nathan went out of his way to make me feel comfort and confident in my purchase. Very patient with all my questions and any concern. Second time working with Nathan getting a new car and will definitely being using him again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jsmith, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Very happy with Loganville Ford!

I did have an appointment but I thought it might take longer. I was in and out in 35 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're pleased to hear that everything was completed so quickly! If there is anything additional we can assist you with, please let us know! Take care!

Service department

Good job replacing the lost screws of the plastic part under the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Ford Expedition from Loganville Ford

The team at Loganville Ford was amazing. My sales rep Julian Brazier was knowledgeable, helpful and available throughout the buying process. I would buy from them again and highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, and thank you so much for your recommendation! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

My Ford Escape

My salesman, Julian Brazier was excellent. His professionalism, kindness and patience were much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rebecca, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

great experience

I have bought my last 2 cars here. They give me a good deal and continue the customer service for months afterward. I get coupons still; 9 months after buying my car for maintenence specials.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jennifer, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope you continue to choose Loganville Ford for all your vehicle needs. Take care!

Loganville Ford quick lane

It was My first visit to the new Quick Lane at Loganville Ford. Employees were super nice and the service on my F-150 was completed quickly. I'll be back for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dennis, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!