Reviews
Arrowhead Lexus Car
The salesman, Larry Jones, no pressure to buy a car. Listen to what we wanted in a car. The General Manager and the Finance person put no pressure. Everyone was very friendly and helpful. Will surely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amy contacts me almost immediately by phone, following...
Amy contacts me almost immediately by phone, following any maintenance. I truly value her calls and appreciate the prompt follow up! It's very comforting to know I really am an appreciated customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Me out of town/wife left to finish deal
Our sales team did a great job of ensuring my wife was catered to. I was out of town during most of the purchase process. Nester and Dan treated her with respect and fairness. That is something to testify about. Also, Virginia in finance was wonderful and made the process painless. These three individuals gave us a memorable Lexus experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales consultant Chris Drebes was great! He was very...
Sales consultant Chris Drebes was great! He was very knowledgeable. He was also very patient as we decided between the RX hybrid & GX. Nick Russo was also very helpful & knowledgeable & patient as he walked me through all the features of my new RX.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional approach.
Staff was friendly and no hassle. Complete process from test drive to purchase was enjoyable. The dealership has a very professional approach. Very little haggling on price and good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Car Dealer in the US
Arrowhead Lexus is the best car dealer in the U.S.! I went in to purchase a car yesterday and was extremely satisfied with everything. The salesperson was top notch, extremely informative and polite. The facility is beautiful and has an amazing set up. You receive detailed instructions how to operate your car with your car brought into the showroom for your convenience. Best dealership ever! We have previously owned 2 Lexus vehicles, purchased in another state, and rate this dealership even better! I will definitely buy another car from Arrowhead Lexus and recommend them to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had an outstanding experience in purchasing our new...
We had an outstanding experience in purchasing our new Lexus. Dan and Kent worked very hard finding us the car we wanted and did it without any reservations. Kent as a salesman was remarkable, both knowledgeable and low pressure. Without a doubt the best experience we have had, either of us, in purchasing a car. The Lexus is an excellent car but Kent made it an excellent purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loyal Customers!
Our loyalty is to Arrowhead Lexus. Their people are the best! It has been a very positive & professional experience Steve Akycock was truly wonderful to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angelo (our salesman) was very professional and explained...
Angelo (our salesman) was very professional and explained the vehicle and the features in detail. When purchasing another vehicle I would without hesitation go to Angelo for my purchase. Also, Tom in service completed repairs to a wheel and was very professional. Angelo and David are professionals. We bought several cars from them and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of 2013 ES 300h
I was first impressed by the facility - good showroom space both outside and in - easy to walk around and view the cars. Then, I never felt pressure "to buy today" from the time the Sales Manager met me at the front door, introduced me to Angelo, and Angelo told me about and let me drive the vehicles of my choice. I was impressed with Angelo's knowledge of the vehicle. I also liked how the staff were dressed - they looked and acted professional. We worked up the numbers on my chosen 300h and I thought about it over the weekend - again without the feeling of being pressured. I returned on Monday and made the deal. I recommend Arrowhed Lexus and Angelo to anyone in the market for a Lexus.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
