Reviews
I chose CarMax because I didn't want to "haggle" about the price of the car. I was pleased with the cars available and very pleased with getting in and out of there with a "new" to me car that I love. Great customer service. Thanks for making purchasing a car a pleasant experience.
I chose CarMax because I didn't want to "haggle" about the price of the car. I was pleased with the cars available and very pleased with getting in and out of there with a "new" to me car that I love. Great customer service. Thanks for making purchasing a car a pleasant experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was smooth and my sales associate, Tim Anderson, was very helpful and thorough.
The experience was smooth and my sales associate, Tim Anderson, was very helpful and thorough.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Second car I’ve bought here, Juan Flores couldn’t have been more helpful and efficient
Second car I’ve bought here, Juan Flores couldn’t have been more helpful and efficient
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We loved our salesman. A young man who is going places! He did a great job.
We loved our salesman. A young man who is going places! He did a great job.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
it was a very good experience during the whole process of buying the car at Carmax Naperville. Bart the sales guy was indeed top class person with lot of patience and made my wife and me very comfortable. We test drove few SUVs before settling on our SUV. There was no pressure at all during this whole process. We traded our old car and got a very fair value for it. I would recommend Carmax, Naperville, if one wants to avoid haggling and pressure sales tactics! Thanks Bart! and the team behind you.
it was a very good experience during the whole process of buying the car at Carmax Naperville. Bart the sales guy was indeed top class person with lot of patience and made my wife and me very comfortable. We test drove few SUVs before settling on our SUV. There was no pressure at all during this whole process. We traded our old car and got a very fair value for it. I would recommend Carmax, Naperville, if one wants to avoid haggling and pressure sales tactics! Thanks Bart! and the team behind you.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Good customer service. Our salesman was very informative. The car we looked at was clean.
Good customer service. Our salesman was very informative. The car we looked at was clean.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bart was fantastic! Really made buying a car seamless. Extremely knowledgeable about the car I was interested in. Walked me through the process and was very thorough.
Bart was fantastic! Really made buying a car seamless. Extremely knowledgeable about the car I was interested in. Walked me through the process and was very thorough.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment I browsed online to going to the actual store, the experience has been best in class. My rep was very helpful and knowledgeable. Walked me through the process and made the purchase a quick and enjoyable experience. The service department representatives were welcoming and helpful. Overall, they checked every box when it comes to car buying: No Haggle, didn’t waste my time, walked me through the entire process and quick in and out. Service department is top notch and amazing to deal with.
From the moment I browsed online to going to the actual store, the experience has been best in class. My rep was very helpful and knowledgeable. Walked me through the process and made the purchase a quick and enjoyable experience. The service department representatives were welcoming and helpful. Overall, they checked every box when it comes to car buying: No Haggle, didn’t waste my time, walked me through the entire process and quick in and out. Service department is top notch and amazing to deal with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This was by far the best car buying experience I’ve experienced. Bart made me and my wife feel very comfortable and made the whole process smooth and straightforward, and he did a great job explaining the different parts of the process and documents to us. Chelsea (apologies if that’s not her name!) from the Financing department was very helpful and personable, as well. I recommend Bart and this dealership for all your car buying needs!
This was by far the best car buying experience I’ve experienced. Bart made me and my wife feel very comfortable and made the whole process smooth and straightforward, and he did a great job explaining the different parts of the process and documents to us. Chelsea (apologies if that’s not her name!) from the Financing department was very helpful and personable, as well. I recommend Bart and this dealership for all your car buying needs!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The purchase of our vehicle was done with the greatest degree of efficiency, and it was extremely seamless. Our sales consultant, Tim Anderson, was extremely friendly, courteous and professional. He is a valuable and great asset for CAR MAX.
The purchase of our vehicle was done with the greatest degree of efficiency, and it was extremely seamless. Our sales consultant, Tim Anderson, was extremely friendly, courteous and professional. He is a valuable and great asset for CAR MAX.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car