CarMax Gaithersburg

Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Gaithersburg Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

Closed

About Our Dealership

"Experience Clear and Simple Car Buying and Selling"

Reviews

3.0 out of 5 3.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 7, 2018

    Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 23, 2018

    Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this... dude.. YOU'LL THANK ME LATER.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 5, 2018

    This is where you come if you’re willing to pay for convenience but you have to know it’s a major rip off. You are better off at a dealership and that’s... really saying something Washington dc

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    October 3, 2017

    THE WORST CAR BUYING EXPERIENCE I HAVE EVER HAD. CARMAX HAVE DRIVEN MY CAR MORE THAN I, I AM ON MY 4TH LOANER SINCE JUNE, CURRENT LOANER FOR ALMOST FOUR... WEEKS. BEWARE

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    8 people out of 8 found this review helpful. Did you?
  • 4.0 out of 5
    November 18, 2012

    The way car buying should be!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi there! Thank you for taking the time to give us your feedback. We are glad that you had an excellent service experience. ~kelsey

  • 5.0 out of 5
    August 11, 2012

    tayo was very professional, knowledgeable and compassionate about selling and presenting cars. He has the spirit of excellency. I went to a Criswell Honda... with a check from my credit union and the salesman told me i didn't have enough for the car i wanted and told me to get a car that was 1 one older than the one i wanted to trade in. Because Tayo explained to me about increasing my loan check. As a result i was able to purchase a 2008 Honda accord in excellent condition. He sold my husband a car the same day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for this Rave review! We really appreciate you taking the time to give a shout out to our associates! Enjoy your new Accord! ~bridget

  • 1.0 out of 5
    October 26, 2011

    We bought a BMW X3 from Carmax Ellicot City with extended warranty, But when we took it to this location Service Manager was not available to talk to.... The supervisor did not care about where we came from. We contacted Ellicot City Carmax and was asked to go to the nearest location which was Rockville. Since we travelled from Pa they wanted us to leave the car at Rockville and come back the next day. When asked about a loaner car the supervisor said that they do not provide loaner cars. He suggested that we take it to the BMW dealer who could provide one. Why did we get the extended warranty from Carmax? Seems like it is another ripoff. Agee

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    10 people out of 10 found this review helpful. Did you?
    Dealer Response

    2010 BMW, we are sorry about your experience with Service at these locations. We will be sure to pass your concerns on to the store managers. Thank yo...u for taking the time to write this review.