Reviews
The car was just what I was looking for and I liked the way the test drive was scheduled as it was very convenient for me. I also had a trade in and was very pleased with the amount CarMax offered me. Loutt was very good at answering all my questions and handling the overall transaction.
The car was just what I was looking for and I liked the way the test drive was scheduled as it was very convenient for me. I also had a trade in and was very pleased with the amount CarMax offered me. Loutt was very good at answering all my questions and handling the overall transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I absolutely love my suv!! I went to the one in Plano , Tx and Gabby was great!! Everything was done upon arrival, all I had to do is sign and get my car.
I absolutely love my suv!! I went to the one in Plano , Tx and Gabby was great!! Everything was done upon arrival, all I had to do is sign and get my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
great quick process on both the buy and return side. As seamless as advertised. Would recommend to anyone
great quick process on both the buy and return side. As seamless as advertised. Would recommend to anyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I just purchased my second car from Loutt Moosa and the Plano dealer. Once again it was an incredibly efficient transaction and Loutt went the extra mile. Every person that assisted me was professional and knowledgeable. As a single, professional female, I feel completely safe making a car purchase with CarMax and Loutt. I can rest in confidence that I am not being taken advantage of and I am getting the best price. I received a fair trade-in for the car I bought here 2 years ago. I also purchased the extended warranty again too. I'm a CarMax lifer for sure!
I just purchased my second car from Loutt Moosa and the Plano dealer. Once again it was an incredibly efficient transaction and Loutt went the extra mile. Every person that assisted me was professional and knowledgeable. As a single, professional female, I feel completely safe making a car purchase with CarMax and Loutt. I can rest in confidence that I am not being taken advantage of and I am getting the best price. I received a fair trade-in for the car I bought here 2 years ago. I also purchased the extended warranty again too. I'm a CarMax lifer for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Nice dealership with a great selection of cars. The building was nice and comfortable. The staff were friendly and helpful.
Nice dealership with a great selection of cars. The building was nice and comfortable. The staff were friendly and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was there for six hours, after shipping the car I wanted and being pre approved. Took way too long. The car I shipped listed features the car didn't have.
I was there for six hours, after shipping the car I wanted and being pre approved. Took way too long. The car I shipped listed features the car didn't have.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Plano TX. Huge selection. Very kind, hospitable, helpful, honest, empathetic, understanding, patient, easy going, and exceed expectations
Plano TX. Huge selection. Very kind, hospitable, helpful, honest, empathetic, understanding, patient, easy going, and exceed expectations
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Chandi was very helpful and made the experience seamless. Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great
Chandi was very helpful and made the experience seamless. Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Rick was a pleasure to work with. The car is comfortable and in wonderful shape.
Rick was a pleasure to work with. The car is comfortable and in wonderful shape.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!!
It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car