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Reviews

5.0
8 lifetime reviews.
  • Expectations well exceeded!!!

    Without a doubt this was the best experience I have ever had at a car dealership. My sales rep Kaitlynn guided me to exactly what I was looking fo...


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    Without a doubt this was the best experience I have ever had at a car dealership. My sales rep Kaitlynn guided me to exactly what I was looking for and then went above and beyond to ensure I was satisfied. From the moment I pre approved online within 15 mins I received an immediate phone call from her and followed up next morning with a trip to the dealership. We went through all of my options and did multiple test drives for vehicles that fit my request. Within 2 hours I was driving away in my new purchased vehicle. Even the administrators in the back were kind, friendly and on top of all the paperwork. Not only will I return here but I will continue to influence others to visit as well. Kaitlynn was a superstar today and I could not have asked for anything more. Thanks a million!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Carmax Plano - excellent cars, exeptional service

    Just bought our 4th car from Carmax Plano over the past 6 years. We've sold them two cars too. We bought both teenagers their cars in last 13 mont...


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    Just bought our 4th car from Carmax Plano over the past 6 years. We've sold them two cars too. We bought both teenagers their cars in last 13 months. We actually used the 5 day return policy on the car before last becasue we thought that something was wrong with the electrical system on that car. I could never recreate the problem for the carmax technician, but I had bad feeling about that particular car. So even though they never even saw the problem (and had no reason to even believe me that something was wrong) they took the car back within the 5 days and gave us our money back. We found another car of same make, model and miles and bought that one instead. I will never go anywhere else. I really really like the people too.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Sold my truck

    Was sent to Carmax by a car salesman. His place gave me a very low trade end price. Carmax gave me $5000 more. I did go back to the other dealer a...


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    Was sent to Carmax by a car salesman. His place gave me a very low trade end price. Carmax gave me $5000 more. I did go back to the other dealer and buy their car. Very happy with both places.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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