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CarMax Plano

(86 reviews)
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Sales hours:
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(972) 535-6557 (972) 535-6557

Inventory

See all 243 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Plano from DealerRater.

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The car was just what I was looking for and I liked the way the test drive was scheduled as it was very convenient for me. I also had a trade in and was very pleased with the amount CarMax offered me. Loutt was very good at answering all my questions and handling the overall transaction.

The car was just what I was looking for and I liked the way the test drive was scheduled as it was very convenient for me. I also had a trade in and was very pleased with the amount CarMax offered me. Loutt was very good at answering all my questions and handling the overall transaction.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I absolutely love my suv!! I went to the one in Plano , Tx and Gabby was great!! Everything was done upon arrival, all I had to do is sign and get my car.

I absolutely love my suv!! I went to the one in Plano , Tx and Gabby was great!! Everything was done upon arrival, all I had to do is sign and get my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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great quick process on both the buy and return side. As seamless as advertised. Would recommend to anyone

great quick process on both the buy and return side. As seamless as advertised. Would recommend to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just purchased my second car from Loutt Moosa and the Plano dealer. Once again it was an incredibly efficient transaction and Loutt went the extra mile. Every person that assisted me was professional and knowledgeable. As a single, professional female, I feel completely safe making a car purchase with CarMax and Loutt. I can rest in confidence that I am not being taken advantage of and I am getting the best price. I received a fair trade-in for the car I bought here 2 years ago. I also purchased the extended warranty again too. I'm a CarMax lifer for sure!

I just purchased my second car from Loutt Moosa and the Plano dealer. Once again it was an incredibly efficient transaction and Loutt went the extra mile. Every person that assisted me was professional and knowledgeable. As a single, professional female, I feel completely safe making a car purchase with CarMax and Loutt. I can rest in confidence that I am not being taken advantage of and I am getting the best price. I received a fair trade-in for the car I bought here 2 years ago. I also purchased the extended warranty again too. I'm a CarMax lifer for sure!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Nice dealership with a great selection of cars. The building was nice and comfortable. The staff were friendly and helpful.

Nice dealership with a great selection of cars. The building was nice and comfortable. The staff were friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was there for six hours, after shipping the car I wanted and being pre approved. Took way too long. The car I shipped listed features the car didn't have.

I was there for six hours, after shipping the car I wanted and being pre approved. Took way too long. The car I shipped listed features the car didn't have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Plano TX. Huge selection. Very kind, hospitable, helpful, honest, empathetic, understanding, patient, easy going, and exceed expectations

Plano TX. Huge selection. Very kind, hospitable, helpful, honest, empathetic, understanding, patient, easy going, and exceed expectations

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Chandi was very helpful and made the experience seamless. Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great

Chandi was very helpful and made the experience seamless. Only issue was waiting for final paperwork to sign took 45 mins. Other than that it was great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Rick was a pleasure to work with. The car is comfortable and in wonderful shape.

Rick was a pleasure to work with. The car is comfortable and in wonderful shape.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!!

It was so nice to not be pressured the second we got there! We were allowed to look around by ourselves until we found a car we were interested in. I was very pleased with our experience!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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