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CarMax Memphis

(58 reviews)
Visit CarMax Memphis
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(901) 209-0487 (901) 209-0487

Inventory

See all 211 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
Experience Clear and Simple Car Buying and Selling

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Memphis from DealerRater.

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Very clean. Workers were welcoming and Ms. Charmaine was very informative with us. Thank you

Very clean. Workers were welcoming and Ms. Charmaine was very informative with us. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This CarMax location is very clean, safe area, and well laid-out. I have sold a car and bought a car here and the staff on both sides have always been very polite and helpful, and answered all my questions. Our sales rep, Lesley, was great. She was diligent in helping me find a car that I liked without being pushy. Service staff are also very polite.

This CarMax location is very clean, safe area, and well laid-out. I have sold a car and bought a car here and the staff on both sides have always been very polite and helpful, and answered all my questions. Our sales rep, Lesley, was great. She was diligent in helping me find a car that I liked without being pushy. Service staff are also very polite.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I highly recommend. Quick, easy, painless. Lesley at Highway 64 is amazing!!! Simply put! Go see her!

I highly recommend. Quick, easy, painless. Lesley at Highway 64 is amazing!!! Simply put! Go see her!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I really like purchasing vehicles from Carmax. I recently purchased a vehicle that needed to be transferred from another location. The car arrived as advertised and in a timely manner. The purchasing process was very smooth and professional. We will likely purchase our next vehicle from Carmax as well!

I really like purchasing vehicles from Carmax. I recently purchased a vehicle that needed to be transferred from another location. The car arrived as advertised and in a timely manner. The purchasing process was very smooth and professional. We will likely purchase our next vehicle from Carmax as well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Salesperson was nice and did everything he could to get me in the vehicle of my choosing . Great experience .

Salesperson was nice and did everything he could to get me in the vehicle of my choosing . Great experience .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This CARMAX location has always been very helpful and able to meet my vehicle needs.

This CARMAX location has always been very helpful and able to meet my vehicle needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was very helpful. There was no high pressure selling which I was very grateful for.

Everyone was very helpful. There was no high pressure selling which I was very grateful for.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great the sales people were honest and helpful. They gave me $7,000 more for my trade than the dealer offered. Service manager was fantastic.

Great the sales people were honest and helpful. They gave me $7,000 more for my trade than the dealer offered. Service manager was fantastic.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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100% satisfied with the attention at CarMax, they made the purchase of my vehicle a great experience

100% satisfied with the attention at CarMax, they made the purchase of my vehicle a great experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience. Gloria Coleman was our sales rep. She was wonderful. The best car buying experience. The only thing I could critique was the shipping transfer. It took a couple of weeks which I understand, but then the title paperwork was missing or delayed. All in all its a small annoyance. We love the vehicle

Great experience. Gloria Coleman was our sales rep. She was wonderful. The best car buying experience. The only thing I could critique was the shipping transfer. It took a couple of weeks which I understand, but then the title paperwork was missing or delayed. All in all its a small annoyance. We love the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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