Reviews
Sean was our sales person and he went above and beyond to help us. Thank you
Sean was our sales person and he went above and beyond to help us. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Thanks Gerald made the purchase for my daughter New Civic Saturday smooth and educational. Explaining how to use the many new items was fantastic. Thanks again I’ll be back to see you soon for my next Passport
Thanks Gerald made the purchase for my daughter New Civic Saturday smooth and educational. Explaining how to use the many new items was fantastic. Thanks again I’ll be back to see you soon for my next Passport
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Samuel, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
I do my out the door math before I go to the dealer. We took the around the block spin but I wanted to take the vehicle on the highway and I was allowed to do so, (something the nearest Honda dealer to my house wouldn't allow. Cost them a potential sale) My car was very clean, strictly maintained with all receipts and a spread sheet summarizing them. I'd like to think they took time to review the spread sheet, but what I know is they came back (first number is never legit) the second time and were less than 1% different than the number in my head. The negotiations took about 15 minutes, the finance office took about 10 minutes. No attitude, no pressure. Trading vehicles was no more stressful than buying a candy bar at a grocery store. It took me longer to drive to a bank a couple miles away, fetch a cashiers check, and drive back to the store. The whole process was a wonderful surprise. Sales guy Adrian and his manager Sebio (I think) took care of business the way I feel it ought to be done. Great experience.
I do my out the door math before I go to the dealer. We took the around the block spin but I wanted to take the vehicle on the highway and I was allowed to do so, (something the nearest Honda dealer to my house wouldn't allow. Cost them a potential sale) My car was very clean, strictly maintained with all receipts and a spread sheet summarizing them. I'd like to think they took time to review the spread sheet, but what I know is they came back (first number is never legit) the second time and were less than 1% different than the number in my head. The negotiations took about 15 minutes, the finance office took about 10 minutes. No attitude, no pressure. Trading vehicles was no more stressful than buying a candy bar at a grocery store. It took me longer to drive to a bank a couple miles away, fetch a cashiers check, and drive back to the store. The whole process was a wonderful surprise. Sales guy Adrian and his manager Sebio (I think) took care of business the way I feel it ought to be done. Great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I want to thank Sean P for selling me my HRV and for helping me schedule my oil change.
I want to thank Sean P for selling me my HRV and for helping me schedule my oil change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.
Purchased my Crv from Jesus and he was amazing and very patient as I was a little indecisive but he answered all my questions and everyone was very kind.
Purchased my Crv from Jesus and he was amazing and very patient as I was a little indecisive but he answered all my questions and everyone was very kind.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Daisy, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Honda of Oak Lawn Dealer so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!
Everyone was friendly. Always offered coffee or water and asked if we needed anything to make sure we felt comfortable.
Everyone was friendly. Always offered coffee or water and asked if we needed anything to make sure we felt comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!
MR Sean P was very helpful setting up my service appointment for my Honda Accord.
MR Sean P was very helpful setting up my service appointment for my Honda Accord.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you Shawn P for all your help with the purchase of my new car.
Thank you Shawn P for all your help with the purchase of my new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.
hey I went in to the dealership looking for a 2nd car to do light off roading and towing a small boat I was looking for a particular car. I had been looking for about a week now. so I took a test drive and so we are clear I work on cars, the suv had a bad axle on the air ride adjustable suspension the manager wanted to ignore the defect and talk numbers, the deal was high for the tech package and missing factory parts they wanted to ignore, bad experience and I walked
hey I went in to the dealership looking for a 2nd car to do light off roading and towing a small boat I was looking for a particular car. I had been looking for about a week now. so I took a test drive and so we are clear I work on cars, the suv had a bad axle on the air ride adjustable suspension the manager wanted to ignore the defect and talk numbers, the deal was high for the tech package and missing factory parts they wanted to ignore, bad experience and I walked
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (708) 430-0011 at your earliest convenience to discuss how we can turn your experience into a positive one.
Great service and trustworthy product. Danny Nino is awesome and won't buy a car from anyone else. I'll always come back.
Great service and trustworthy product. Danny Nino is awesome and won't buy a car from anyone else. I'll always come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dardan, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!