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Ed Napleton Honda

(2,816 reviews)
Visit Ed Napleton Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award

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New (888) 361-7855 (888) 361-7855
Used (888) 329-1622 (888) 329-1622
Service (888) 320-7816 (888) 320-7816

Inventory

See all 161 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2000.
The Napleton Automotive Group has been in business for over 90 years, thanks to a dedication to customer service and a commitment to the community. Ed Napleton Honda has a huge selection of new Honda vehicles in stock, along with a wide variety of pre-owned vehicles to suit any budget. We also service all makes and models.
At Ed Napleton Honda in Oak Lawn we strive to be your #1 dealer in satisfaction service & selection

Service center

Phone number (888) 320-7816

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Napleton Honda from DealerRater.

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Eric was very helpful from the time I arrived until he

Eric was very helpful from the time I arrived until he handed me the keys to the car I purchased. He was very honest and easy to talk to while looking for options

Eric was very helpful from the time I arrived until he

Eric was very helpful from the time I arrived until he handed me the keys to the car I purchased. He was very honest and easy to talk to while looking for options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Renee, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I was in the market for a new car and had purchased one

I was in the market for a new car and had purchased one from Ed Napleton 17 years ago. I had a couple of cars in mind before going in. I went online before arriving and selected a dealer, Mr. Gerald Griffin. The next day I met with Gerald and he asked if I had a certain car in mind? I told him I was interested in the 26 Honda CRV. Gerald then showed me the cars and colors they had in stock. Once I made my selection we sat down to discuss the financing. Gerald took his time to explain everything and to answer any questions I had. To make a long story shorter I ended up purchasing the car!!! If anyone is looking to purchase a car I highly recommend Mr. Gerald Griffin.

I was in the market for a new car and had purchased one

I was in the market for a new car and had purchased one from Ed Napleton 17 years ago. I had a couple of cars in mind before going in. I went online before arriving and selected a dealer, Mr. Gerald Griffin. The next day I met with Gerald and he asked if I had a certain car in mind? I told him I was interested in the 26 Honda CRV. Gerald then showed me the cars and colors they had in stock. Once I made my selection we sat down to discuss the financing. Gerald took his time to explain everything and to answer any questions I had. To make a long story shorter I ended up purchasing the car!!! If anyone is looking to purchase a car I highly recommend Mr. Gerald Griffin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

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Great experience dealing with Sean.

Great experience dealing with Sean. Very professional and a pleasure to work with. Thank you

Great experience dealing with Sean.

Great experience dealing with Sean. Very professional and a pleasure to work with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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I was just going to look at a few cars at whatever

I was just going to look at a few cars at whatever dealerships were open on New Years’ Day. Luckily for me, the first one I went to, I bought a car. Eric at Ed Napleton Honda was informative, down to Earth and never pushy.

I was just going to look at a few cars at whatever

I was just going to look at a few cars at whatever dealerships were open on New Years’ Day. Luckily for me, the first one I went to, I bought a car. Eric at Ed Napleton Honda was informative, down to Earth and never pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Car buying can be so stressful.

Car buying can be so stressful. Gerald Griffin(G.G) made the process so smooth start to finish. Monica in finance was amazing and explained everything the whole way. We were introduced to Johnny the sales manager and we could tell he truly loved what he was doing and treats his clients and coworkers like family. I can’t say enough good things about this experience.

Car buying can be so stressful.

Car buying can be so stressful. Gerald Griffin(G.G) made the process so smooth start to finish. Monica in finance was amazing and explained everything the whole way. We were introduced to Johnny the sales manager and we could tell he truly loved what he was doing and treats his clients and coworkers like family. I can’t say enough good things about this experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Tracy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Fantastic guy!

Fantastic guy! Came out in blistering cold to greet and assist me. Wasn’t too sure of the car I purchased at first, but dealing with him made it better. Very professional and polite.

Fantastic guy!

Fantastic guy! Came out in blistering cold to greet and assist me. Wasn’t too sure of the car I purchased at first, but dealing with him made it better. Very professional and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I wqnt to thank Sean P and Alberto for helping me get a

I wqnt to thank Sean P and Alberto for helping me get a new awd suv for my family

I wqnt to thank Sean P and Alberto for helping me get a

I wqnt to thank Sean P and Alberto for helping me get a new awd suv for my family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I would like to thank Mr Eric I had an outstanding

I would like to thank Mr Eric I had an outstanding experience at Ed Napleton Honda incredibly helpful from the start, patiently answering all my questions and ensuring I felt comfortable throughout the process. Thank You Mr Eric for making me feel like family left feeling confident and happy with my purchase.

I would like to thank Mr Eric I had an outstanding

I would like to thank Mr Eric I had an outstanding experience at Ed Napleton Honda incredibly helpful from the start, patiently answering all my questions and ensuring I felt comfortable throughout the process. Thank You Mr Eric for making me feel like family left feeling confident and happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Napleton Honda of Oak Lawn Dealer! Feel free to reach out to us if you need anything. Have a wonderful day.

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Sean was amazing!

Sean was amazing! He truly went above and beyond to make everything happen for us. He was patient, honest, and worked hard to get us exactly what we needed. Highly recommend him to anyone looking for a great car buying experience!

Sean was amazing!

Sean was amazing! He truly went above and beyond to make everything happen for us. He was patient, honest, and worked hard to get us exactly what we needed. Highly recommend him to anyone looking for a great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sarah, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda of Oak Lawn Dealer. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I want to thank Sean P for helping me set up my oil

I want to thank Sean P for helping me set up my oil change with the service department.

I want to thank Sean P for helping me set up my oil

I want to thank Sean P for helping me set up my oil change with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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