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2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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Reviews

(857 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benna Ford from DealerRater.

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All service staff got my vehicle in for service upon my arrival and the mechanic did an excellent service on my truck. Also pointed out other maintenance needs.

All service staff got my vehicle in for service upon my arrival and the mechanic did an excellent service on my truck. Also pointed out other maintenance needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We’re so glad you had a smooth and informative service experience at Benna Ford Superior. See you next time! Safe travels!

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I just purchased another vehicle from Korey at Brenna and it was a great experience!

I just purchased another vehicle from Korey at Brenna and it was a great experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tim, thank you for your confidence in Korey and Benna Ford Superior!

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We have purchased several vehicles from Korey at Benna and it is always a wonderful experience.

We have purchased several vehicles from Korey at Benna and it is always a wonderful experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are delighted that Korey earned your five stars, Shelly! Thank you for choosing Benna Ford Superior.

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They got me in for my appointment and provided updates on the progress on my service

They got me in for my appointment and provided updates on the progress on my service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Benna Ford Superior!

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When I call for an appointment they get me right in. Work done on time. Very nice service writers. Have no complaints!

When I call for an appointment they get me right in. Work done on time. Very nice service writers. Have no complaints!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Judy, thank you for this excellent review of our team! We appreciate your business and hope to see you again at Benna Ford Superior.

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3 trips for a recall. They called me saying parts were in. Dropped truck off , then called and said we didn’t have the parts . Really bad scheduling or maybe someone more important came in and needed my parts. I would never go there. I may end up getting rid of my fords all together due to lack of decent dealership for them in the area .

3 trips for a recall. They called me saying parts were in. Dropped truck off , then called and said we didn’t have the parts . Really bad scheduling or maybe someone more important came in and needed my parts. I would never go there. I may end up getting rid of my fords all together due to lack of decent dealership for them in the area .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shane, this definitely doesn't sound like the smooth and efficient service we aim to provide. I'm really sorry for the inconvenience and miscommunication regarding your recall parts. We'd like to make things right if possible - let's connect directly so we can better understand what happened here and how we can assist you moving forward. Thank you, Brendon Lowney - Service Manager - [email protected]

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I always buy my trucks from Korey at Benna and it’s always a great experience.

I always buy my trucks from Korey at Benna and it’s always a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Paul, thank you for the positive review of Korey and Benna Ford Superior!

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Always a pleasure dealing with Benna Ford, just in for a oil change today and went very smoothly. Friendly greeting, work performed on time. Thanks again!

Always a pleasure dealing with Benna Ford, just in for a oil change today and went very smoothly. Friendly greeting, work performed on time. Thanks again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your return business and fantastic feedback! Thank you for choosing Benna Ford Superior and sharing your support for our Service Team. See you next time!

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Great service, and wonderful people to work with!!! Would recommend to ANYONE who is looking to purchase or lease a vehicle! Thanks Benna, you ROCK!

Great service, and wonderful people to work with!!! Would recommend to ANYONE who is looking to purchase or lease a vehicle! Thanks Benna, you ROCK!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, thank you for recommending Benna Ford Superior! We’re happy our team delivered excellent service. Enjoy your new vehicle!

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I just bought my second vehicle from Korey at Benna Ford and it was a great experience as always!!

I just bought my second vehicle from Korey at Benna Ford and it was a great experience as always!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Mike, we really appreciate your support of Korey and Benna Ford Superior!

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