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2026 consumer dealer award
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(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benna Ford from DealerRater.

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This is my 3rd vehicle I have purchased from Benna. I always go to Troy Hansen from Sales. Great place to purchase a vehicle!

This is my 3rd vehicle I have purchased from Benna. I always go to Troy Hansen from Sales. Great place to purchase a vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Corey, thank you for your loyalty and repeat business here at Benna Ford Superior! We will be sure to share this feedback with Troy and the rest of the team. Enjoy your new vehicle!

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Luke was a great help finding the truck that we wanted. He made sure we were taken care of thru the whole process

Luke was a great help finding the truck that we wanted. He made sure we were taken care of thru the whole process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are so happy to hear Luke went above and beyond to assist you with your truck at Benna Ford Superior. Thank you for your business and enjoy the ride, Robert!

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My salesman was great, he called me and told me to make an appointment to get the mudflaps put on. They forgot to put them on when the car was prepped evidently so the valet came and got it today took it got a call from the service department wanting a payment for the work that they did. I tried to explain it to him that this work was not done when the car was originally prepped. Gave me a bunch of crap so I hung up on him.

My salesman was great, he called me and told me to make an appointment to get the mudflaps put on. They forgot to put them on when the car was prepped evidently so the valet came and got it today took it got a call from the service department wanting a payment for the work that they did. I tried to explain it to him that this work was not done when the car was originally prepped. Gave me a bunch of crap so I hung up on him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for sharing your feedback. While we’re sorry to hear about this experience, we're pleased that your salesman was so helpful. We’ll follow up on your concerns with our team and see how we can make this right. If there’s anything we can do for you, please don’t hesitate to reach out directly. Thank you, Thad Willis - Sales Manager - 7153922268 ext 1232

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Matt Berg is a very patient and kind. Super helpful m. We came here to get a vehicle for our Mom and ended up getting 2! Definitely recommend Benna and their friendly staff!

Matt Berg is a very patient and kind. Super helpful m. We came here to get a vehicle for our Mom and ended up getting 2! Definitely recommend Benna and their friendly staff!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your fantastic feedback about Matt. We hope your mother enjoys her new vehicle! -Benna Ford Superior

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I don’t know where to start. Our sales person was the most god-awful person you would ever want to deal with. His name is Matt. He installed our tunnel, cover himself and the tunnel cover keeps coming off and beating the brand new truck up. It was supposed to be at top-of-the-line tunnel cover and instead it’s some cheap generic piece of crap. Matt told us the truck would be ready when we got there, it was a 3 Hour Dr. and we wanted it to be ready. Sat in the lobby for four hours! 🤬 They sold us these floor mats that were worthless. They did give us our money back. The original owner passed away three years ago and the dealership has tanked. Ford is a great product, but the service at this dealership is God awful. I feel like they took advantage of my fiancé because she’s a woman and older and went in there without anybody representing her.

I don’t know where to start. Our sales person was the most god-awful person you would ever want to deal with. His name is Matt. He installed our tunnel, cover himself and the tunnel cover keeps coming off and beating the brand new truck up. It was supposed to be at top-of-the-line tunnel cover and instead it’s some cheap generic piece of crap. Matt told us the truck would be ready when we got there, it was a 3 Hour Dr. and we wanted it to be ready. Sat in the lobby for four hours! 🤬 They sold us these floor mats that were worthless. They did give us our money back. The original owner passed away three years ago and the dealership has tanked. Ford is a great product, but the service at this dealership is God awful. I feel like they took advantage of my fiancé because she’s a woman and older and went in there without anybody representing her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback with us. We regret to learn that you were displeased with your sales associate and we sincerely apologize for the issues that occurred during the sales process and any inconvenience that resulted from this. We value your business and we want to make things right, so please contact me when you get a chance. Thank you again, Thad Willis - Sales Manager - 7153922268 ext 1232

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It’s always a good time buying a new rig from Korey and Rob at Benna Ford.

It’s always a good time buying a new rig from Korey and Rob at Benna Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for recommending Korey, Rob, and Benna Ford Superior! We look forward to the next time we get to work with you.

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It’s always a good time buying from Korey and Rob at Benna Ford Chrysler.

It’s always a good time buying from Korey and Rob at Benna Ford Chrysler.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! We’re thrilled to hear that you had such a great experience working with Korey and Rob. We truly appreciate your business and hope you're loving your vehicle. Please let us know if there is anything else we can do for you!

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They were very easy to work with and understood what we were looking for in a vehicle. Mr Hawk is a top notch salesman and Roger in Finance was also great to work with

They were very easy to work with and understood what we were looking for in a vehicle. Mr Hawk is a top notch salesman and Roger in Finance was also great to work with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a seamless experience with Mr. Hawk and Roger! Thanks for choosing Benna Ford Superior and for sharing your feedback. Safe travels!

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We buy all our cars at Benna from Korey and it’s always been a great experience.

We buy all our cars at Benna from Korey and it’s always been a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Efrostman, thank you so much for choosing Benna Ford Superior for your vehicle purchases! We truly appreciate your loyalty and are thrilled to hear that Korey consistently provides you with a great experience. We look forward to seeing you again next time!

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Benna Ford is a top notch dealership. They work hard to earn your business and they do it a way that makes the buying experience a pleasure. Their employees care.

Benna Ford is a top notch dealership. They work hard to earn your business and they do it a way that makes the buying experience a pleasure. Their employees care.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're delighted to hear our team made your purchase experience enjoyable and our commitment to customer service was clear. We appreciate you choosing Benna Ford Superior!

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