The Sharpest Rides

Headline: Do not trust this dealership. Sold unsafe $30K truck, damaged it, and refused to return it.I bought a truck from this dealership for $30,000, only to discover immediately afterward that it was completely unsafe to drive. A third-party mechanic inspection revealed $11,000 worth of critical safety and service issues, including failed ball joints, bad U-joints, completely worn struts, shot brakes and rotors, and a bad starter.Instead of fixing the issues locally, the dealership towed my truck 300 miles away to their own mechanic. They kept my truck for two weeks, and when it was finally "ready," management flat-out refused to ship the truck back to me, forcing me to figure out how to travel 300 miles just to retrieve my own vehicle.When I picked the truck up from their mechanic, it was damaged and incomplete. The side step was broken, and the transmission dust cover was completely missing from the vehicle, left sitting inside the cab instead. The mechanic's brilliant solution was to tell me to just "glue the side step back on," and he claimed he had "no clue" what the transmission dust cover even was.This business is deceptive, their mechanic is completely incompetent, and they have zero regard for customer safety or basic professional ethics. Avoid this dealership at all costs unless you want a massive financial headache and a broken, unsafe vehicle. Frankie was absolutley no help, would not return phone calls and lied every time I spoke with him. Terry at next-generation auto, is the mechanic who broke the side step as well as leaving off the dust cover for the transmission. 1 star is too many for both of these companies!!!!

Got The Run Around Run Around, for many hours, over 4 days of phone calls and looking at images with both Gregory and Roger, (FYI, I'm 250 miles away and need you to be my eyes I said, I can not come up and look at it, this would be the 4th vehicle I have bought this way over the last 15 plus years, sight unseen, NJ, FL, CA, not new at this game, never have I had such a run around.) both at times said several times I'll call you back in 15 minutes, let me get an answer for you, hour or more later, no call, so I call back and have to leave a voice mail and then call back next day for more run around. So many questions I had but they could not answer most of them as the van was not on the property, on the 29th it was at a shop they work with for new shocks, Carfax said it was done on the 13th or it was in another shop to have the upholstery for the seats fixed/re-done or in their shop being washed. Asked about the tire size Roger said they are after market, I said that is not what I asked you, what size are they? 15, 16 or 17" could not answer as the van was not there, Gregory told me 15" spec sheet says 17", at one point in all the questions to Roger about the van seats he asked me if I have ever owned a GMC van, no I said, put what does that have to do with it, he said well then you don't know how vans work, excuse me.! this will be my 6th full size van I have owned, I've had 3 Dodge a Chevy and Chrysler van. The images of the van it looks green/grayish, the specs show it being brown, the green painted floor makes it so it don't show the true color, pictures should be taken outside in the Sun Light most other dealer ships. This is something I want and I have the cash to cash you out, guess you don't want my business cause I called you out on all of this for what you are.! Folks, Proceed with caution.!

Can in and got helped out by Mike A. He got me right and situated.

Cam was a good sales rep even with me bugging and calling him and a full tank of gas and worked with us. Appreciate it buddy

French Latour was extremely helpful, I’m a new car buyer at 18. Real straight shooter and got to the point, very informative about everything; no box left unchecked.

Pleasant and easy experience. Our salesman was really knowledgeable and friendly. Very wise selection of vehicles. My wife was able to find her perfect car.

It felt sketchy walking into this place and I should’ve listened to my gut. For the 15 months we’ve had the car, it’s been in the shop for a cumulative 4 months. Problem after problem. It’s been a terrible car. They also sold us a lousy warranty package that constantly tries to find a way out of paying for covered repairs. For one repair, we had to get a lawyer to convince them to honor the warranty agreement. They did, but only after two months of fighting. Customer service here is also miserable. They neglect to answer or return our phone calls or texts, and won’t follow through with any action item we discuss unless we incessantly remind them and even then, they eventually disregard our concern.

A usual stressful experience turned into a easy time getting our car because of Daniel LaTour

Excellent customer service from French LaTour who made sure I found the car I loved. Also, my elderly mother was with me so we could make sure she could get in easily and her walker fit. He made sure she was comfortable and well taken care of. Everyone was friendly and helpful...and there wasn't any pressure to buy a particular car. I am thoroughly pleased with my new car and this dealership.

My husband and I had the pleasure of working with Nelson. He helped us look for a good running and reliable truck for my husband. He was patient, kind, knowledgeable, and very helpful! We got a fair price with incredible service from start to finish! All staff here were very helpful!