Reviews
Maintenance while I waited for the vehicle.
good, fast service with a car wash. Oil change and lube which was due. They even installed the washer for the drain plug which was supplied by the Suburu dealer and replaced the motor filter which was clogged with stuff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Sean Smith was great to work with. He listened and took care of all of our concerns promptly and professionally! We are very happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great job
They met me at the check in area and took care of everything. Nice waiting room and comfortable area. They were quick with getting me in to have my oil change
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went the extra mile
We had our 2012 Dodge Ram 2500 in for warranty work. All of the repairs were completed quickly. I had additional questions about towing capacity and Chris took the time to find all the answers. Greatly appreciate the extra effort.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellence with a smile
I have given this rating to Summit Automotive because of their extreme courtesy and timeliness. I was treated the best I have ever been treated at a dealership. A smile and hello from everyone I came in contact with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Incredible Service Department
My 2013 Jeep Wrangler had a radiator leak at 30,000 miles, I was out of warranty by time and reached out to the Service Manager, Leroy Neu, who was very understanding and assisted me with the cost of the radiator. He could have just walked away, but reached out to me, which was very appreciated. The service team there is always friendly and take the time to explain the repairs done. I will always continue having my services performed there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Painless Purchase
The entire team was friendly and knowledgeable. The process was painless and easy; they handled all of the heavy lifting. They even let me take the Jeep home to think over night. Overall, a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch, period!
I couldnt be happier with how the staff at Summit performed! I was looking for a certain vehicle with a select couple of features and they came thru faster than I even though possible! I am so happy with my purchase and even happier with the people that made this happen. They have found a customer for life and I will definitely recommend them to anyone looking for a vehicle. I have been to other dealerships and have never been more impressed with the quality of service. They did a great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Helpful
I had a great experience at Summit. I was very nervous about looking for a new car but Harrison and his team made the experience painless and one I was comfortable with. My new Jeep has more "bells and whistles" than my old vehicle and Harrison took the time to go over each until I was comfortable and Tim answered all my questions as I financed. I didn't feel rushed at all. I was able to reach Harrison immediately if I had any further questions as well. Great experience, would definitely recommend Summit to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No headaches
I bought a used low mileage Jeep. They were a million times easier to deal with than other dealers and didn't insult my intelligence. When the time comes, I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
