Reviews
Made it easy
You always hear the hassle you get from dealers and buying vehicles, but my experience was easy and fast. Taken care of and I pointed out a couple concerns I had with the truck I bought and they took care of it without any problems, I didn't have to pay for it, very understanding and awesome to work with, I'd definitely go back again in the future. They made buying a vehicle easy and not stressful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nothing but good things.
Our positive experience with Summit started well before we arrived at the dealership. We found our vehicle online and worked with Kraig Peterson in sales and Tim Brenner in financing. After a few phone calls and emails, they were able to answer our questions and we were easily pre approved. We live out of state approximately 350 miles away, so all of this was very important for us and they made it extremely easy. Once we arrived, we found all the staff to be friendly, knowledgeable, and easy to work with. They have a great variety in their large inventory. (We almost left with more than one vehicle. :) ) We were pleased that the vehicle we were interested in online was accurately described through text and pictures and after a quick inspection and test drive we were able to finish paperwork in about a half an hour. Kraig and Tim made the entire process seamless and painless. We both have worked in the car industry and have high expectations and we would definitely make the trip again to deal with Summit. Also, largest selection of high end mustangs we've ever seen. (Be back soon for our Roush! :) )
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leased a new Dodge Ram
Everyone was very friendly and easy to work with.Pricing was fantastic.This is the second vehicle I have got from Summit this year.Love the service and friendly care and hope to keep being a part of the Summit family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and patient! Great experience
Next time we need to buy a car we will be coming to Tom Williamson! Thank you Summit Automotive for the excellent quality and great prices!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Experience ever!
Dealing with Kraig Peterson was pleasure. We found him to be very knowledgeable, professional and personable. Never felt pressured. We wanted a specific color and features and he located exactly what we wanted and kept us informed of it's location. When it arrived he was very patient going over every option. Never made us feel rushed. He goes above and beyond. Thanks Kraig you made this experience very pleasant and fun, We highly recommend you to anyone looking for a vehicle. When the time comes you will see us again. Love our new Cherokee T&M and Zoey too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Treated us like we have been valued customers for years.
After having a awful experience at another dealership, the sales staff at Summit was the complete opposite. They listened to what we wanted in a vehicle and went above and beyond to make it happen. We had never purchased from Summit before but they treated us like we were longtime valued customers. We will be returning to Summit again for future auto purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing
Excellent Customer service is the minimum these folks will do for you. From sales to the service department. I felt valued from the time I was in the phone till I drove off
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Class operation that treats you like a friend
I was very impressed with the time everyone took to explain everything about my vehicle purchase. Everyone on the Summit Automotive team were very friendly and helpful. It made the car buying experience fun!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!!!
Great place to buy a new or used vehicle. This was the 2nd new truck I had purchased from this particular dealership. Very friendly and they got me in the truck I wanted at my required payment. I will definitely go back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
new truck purchase
I called for pricing for a ram 5500 Sean had pricing back to me faster than expected I told him I would call him back the next day about some options he was pricing I called back at 9:00 the next morning we set an appointment for 2:00 that afternoon and I was on my way home with my new truck by 3:00. The complete experience was great, the price was great, and I plan to purchase there again. Also Tim made the the paperwork quick and easy. We will be back for the next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
