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Summit Automotive Chrysler Dodge Jeep RAM

(2,434 reviews)
Visit Summit Automotive Chrysler Dodge Jeep RAM
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (920) 933-8157 (920) 933-8157
Used (920) 933-4324 (920) 933-4324
Service (920) 933-8270 (920) 933-8270

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Automotive Chrysler Dodge Jeep RAM from DealerRater.

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Great Experience and Fast Turn-Around

I had a great experience from sales to finance. I did most of the work via email and was able to close the deal very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will always recommend Summit!

This is the second vehicle we have purchased from Summit. I don't think we would go anywhere else, why would we? The service is excellent, the prices are excellent, and the vehicles are excellent! Harrison was great to work with, he was very knowledgeable and made the process easy for us. Summit prices their vehicles to sell and they are an honest dealership. Thank you Summit and thank you Harrison!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly Service

When I go to Summit to have my vehicle serviced I can always count on friendly knowledgeable service. I'm alway greeted by a friendly smile. I feel good that they always check everything on my vehicle so that if there is something I'm missing they find it and it gets taken care of. Thanks for the great job you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car

Tom did a great job finding the color and model of the car we wanted. The whole car buying process was fast and easy,along with a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exhaust issue

I needed some exhaust work done on my jeep. I stopped to have the service team look at the issue and line up an appointment. They had time when I was there and took care of the issue right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took too long

waited an hour and a half for an oil change. Other than the long wait, I've always had good experience with the dealership and friendly service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great waiting room

Waiting room was great. Had nice places to sit and watch tv, read a magazine while drinking free coffee, hot coco and eating free cookies. There was a separate waiting room for the kids to play. There was an hour and a half wait but that was due to it being on a Saturday and it was packed. They were upfront about the wait time and did not try to hide it. Also stopped in the sales department and asked a few questions about the vehicle and they took the time to help answer them. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had an issue and they resolved it.

Had an issue with the brakes after I left the dealership. Came back in with a repair bill from a different place and they took care of it to ensure I was satisfied with my purchase. Appreciate their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

*******£

Chris Holmes and the other employees at summit go above and beyond to make sure you get what you want. They are very accommodating and get back to you with any questions very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience buying my Jeep.

They were all great people that I dealt with. They had just what I wanted and worked quickly without hassles. It went great, I would definitely go back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.