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Summit Automotive Chrysler Dodge Jeep RAM

(2,434 reviews)
Visit Summit Automotive Chrysler Dodge Jeep RAM
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (920) 933-8157 (920) 933-8157
Used (920) 933-4324 (920) 933-4324
Service (920) 933-8270 (920) 933-8270

Reviews

(2,434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Automotive Chrysler Dodge Jeep RAM from DealerRater.

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OUTSTANDING Service

As always ~ GREAT service from the Summit Automotive team! I took my 2012 Jeep Wrangler in for an oil change & recall and they found that the front axle u-joints were bad. Had them replaced and covered under warranty so I didn't have to bring it back at a later date. I'm beyond happy with the relationship I have with Summit Automotive ~ Tina Treffert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

very good work. I like the friendly help with what needs to be done and how long it will take to get the job done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Only the best!!!

Summit is a very professional and friendly dealership, everyone is very well prepared to answer all questions to make the best purchase decision possible. Look forward to dealing with them for years to come!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truck wouldn't start

The service staff was extremely helpful on get my vehicle to their shop and serviced quickly. Keeping me informered along the way. I highly recommend Summit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

I went in knowing what I wanted, and there was zero pressure. I am a truck guy, and I don't go in "looking." I know what I want, and they knew it too. The staff there was friendly and personable, and I enjoyed every minute of it. I would recommend them to anyone looking to find a new vehicle...truck especially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

People that understand a handshake!

This is a stand-up crew. I ended up working with several folks: Kraig, Ryan, Sean and they were all straight shooters. We've probably all had 'experiences' buying used cars. There was none of that here! Straightforward, fair, easy. Well done! Hope to buy a Wrangler from this crew in the future. - Sean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer satisfaction

People are very friendly, pleasure to work with. I would definitely them for a dealership. They had a nice inventory of vehicles on hand. When I bought my new vehicle they were not pushy at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Puchased 2011 Jeep Wrangler Unlimited

Brock was very friendly and helpful when we purchase our vehicle. He was able to order parts and make arrangements for everything that we found wrong on the vehicle. We appreciated him being upfront with us from the beginning of the selling process right until the end. I would recommend Brock and Summit Auto to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Waste of time

I went there to look at a truck. I met with Chris Holmes and he showed me the truck. I test drove it and wanted to talk with Chris about the truck. I had to wait around will he talked with other customers. Chris then tells me He needs to take someone on a test drive. I stood around for over 20 mins waiting to talk with Chris. I even told Chris if he was busy I could talk with someone else, he didn't get the hint. When I did get to talk with him, he did not want to negotiate. I went to another dealer in town and was treated the way you should be buy someone who is trying to sell you a vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Sales and Service is awesome

Sales people Finance people and service dept are all very professional and willing to do whatever the extra step is to make your experience the best it can be . Definitely worth the visit and time if purchasing or having service done there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.