5 Star Auto Sales of East Meadow

went there to buy car. asked them about car fax. they said system is not working. they will send me next day. i waited whole day and sent multiple messages still didn’t get car fax today i contacted again and they said car is sold but same time i spoke with their another representative and he/she said car still available. is this joke? i don’t recommend this place

Totally scam, worst experience ever. Drove from Jersey to buy a car fro 3 hr and when i got there they didnt show me the car saying that they didn't have the key. I would give them -5 stars if it had the option. They have 5 stars at scaming.

Besides selling cars with accident damage salvage titles frame damage, and transmission trouble with engine trouble. The latin management does not operate the used car lot in an upstanding and transparent manner. The manipulation of advertisement is to get you to come through the door regardless of inventory availability. The trade ins are held for sale with open titles, if you owe on the trade do not expect it to be paid off. You will ruin your credit rating, and if approved you will pay a upgrade interest rate not the one you are qualified for.

When in for this exact 2020 Silverado diesel, drive over an hour, left work early costing me money to make the appointment on time. When I got there they said the truck was at the dealer. No phone call, no text or email. Complete waste of time.

Absolute scam. There’s a $450 new plate fee. That’s 50% more than what the DMV charges. There’s also a $1895 dealer fee. When I asked what that’s for I was told to prep the car to be ready when I buy it. I asked for an actual paper copy of what that covers and they magically couldn’t produce one. Keep in mind that the car had a dead battery. So I was basically going to pay $1900 for a new battery. Then they took $500 off the fee and said that’s the best they could do. Or “make us an offer”. I ended up walking out thank God. I definitely would stay away from this place. The old owner Craig still works for them in another state. They’ve been selling nothing but lemons for years and getting away with it. It won’t be long before the car you purchase has an issue.

I would give zero stars if it were an option. Called on listed vehicle, it was available. I wanted to purchase the vehicle. They took my information including trade in information and they were supposed to return my call. Did not return my call within 24 hours. I called them, they "sent car to auction" that day. Not a good way to do business. I'd be suspicious of bait and switch.

There’s a jeep I want in their inventory fast for three days with the freaking price is that they would take to finance. I’m ready to make the purchase and they don’t want my business????

I bought a car from them and I feel totally cheated, from the first day the car gave me problems and although it has a guarantee I had to pay for the repairs myself, because I called more than 20 times for the same thing and they left me on the phone for more than 30 minutes and no one ever came to the phone until I hung up, I called again and they told me that they would return my call in 30 minutes, which days passed and they never returned my call, very bad service from the receptionist, manager, I do not recommend anyone to I bought from them

I would give them zero stars if it was possible. I made an appointment to view a car, received both a text message and voicemail confirmation of my appointment. I then drive almost an hour to get there to find out they sold the car. No phone call, no text message. Completely unprofessional.

Bait and switch, underhanded practices. Talked with Jose via facebook marketplace thinking this was a private vehicle sale, turned out to be a dealer. I was okay with that and arranged to come see him after work. I get there and find out he doesn't come to the office, he only deals with the website/facebook site sales. He had me come in as if I was meeting him. Then lied saying it was just his day off, when in fact his coworker already told me he never comes to the office. The car I asked specific questions about (price, availability, etc) was now all of a sudden already sent to auction. The second car I look at they tell me the website price did not include a 3K down payment. Poor sales tactics, shady customer service. I would never buy a car here. Went and purchased the same exact car (with lower miles) for less than his "lowest" price. Crooks.