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New Brighton Ford

(610 reviews)
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:00pm
Tuesday 8:30am–7:00pm 7:00am–5:00pm
Wednesday 8:30am–7:00pm 7:00am–5:00pm
Thursday 8:30am–7:00pm 7:00am–5:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (866) 980-8506 (866) 980-8506
Used (855) 870-9764 (855) 870-9764
Service (888) 695-9587 (888) 695-9587

Reviews

(610 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Brighton Ford from DealerRater.

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Our experience with Jason and New Brighton Ford was

Our experience with Jason and New Brighton Ford was outstanding. We needed a replacement vehicle quickly and they helped that happen. Being from Florida complicated the process, but they contacted Florida and made things go smoothly. We are happy with our hybrid Maverick. We were able to continue our summer travel plans. Thanks to Jason and the staff at New Brighton Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great crew of techs.

Great crew of techs. Fast oil changes. Great wellness check in the vehicle. Best insurance for your vehicle is a mechanically sound vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Estimate of time to complete service was accurate waiting

Estimate of time to complete service was accurate waiting lounge was comfortable and well stocked service team was thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very professional, they listened to what I

They were very professional, they listened to what I wanted and didn't want. They did not pressure me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Waiting area was clean and the staff was very friendly.

Waiting area was clean and the staff was very friendly. The services were completed by the time given.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Walk-in service accepted within reasonable time frame for

Walk-in service accepted within reasonable time frame for busy life style individuals or groups

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a rather urgent need to purchase and pretty

I had a rather urgent need to purchase and pretty specific model request. They had what I needed and provided great service to make it happen quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good people to work with and a good experience in

Good people to work with and a good experience in purchasing my vehicle from the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great team at the dealership.

Great team at the dealership. Very professional and attentive to my needs. Plus, they have pick-up and delivery services, which is excellent for busy households.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always a great experience- really appreciate the

Always a great experience- really appreciate the convenience of pick up and delivery-highly reccommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.