Apple Ford Apple Valley

Eric Cassell made my truck shopping experience great. There was absolutely no pressure to buy, and he made sure I was getting exactly what I wanted. I will definitely go there again when I?m ready for another vehicle.

My transaction was long distance and I couldn’t be more pleased with the outcome. My salesperson was competent and professional in managing all the moving parts until we were in the road.

Sales person Tommy was great made you feel welcome and let you decide no pressure. Also salesperson that went with us driving was knowledgeable and helpful. Financing easy.

So easy to work with Phil there! Everyone is so friendly and helpful Anytime I have a question I can run in and someone will help me

Joe was very responsive and knowledgeable, found the vehicle I was looking for and quickly resolved issues.

Very professional, helpful in getting a replacement vehicle for my previously purchased vehicle. I was in a car accident and my year old vehicle was totaled. They helped make the purchase less stressful and satisfactory on my end. I felt in very trustworthy hands.

Multiple times we have had issues with this service department. We had a schedule appt to look at an issue and fix a recall, after multiple days we picked the car up, the recall was not fixed and the issue they said they fixed, they did not, but still charged us for fixing it. They have not refunded the money for the update that was supposed to fix the issue but did not. We brought it in again, still same issue. They had our car for weeks, claiming to be driving it around and trying to figure out what was wrong. They lied. The car did not move, no miles were added. Called them out to the service manager and suddenly they were able to figure out what was wrong with our car. The instrument panel needs replacing, because Ford put a defective one in. Instead of helping us work with Ford on trying to get it replaced, they did not. Now the service manager won’t return our phone calls or emails. They also won’t refund us the money for the issue they never fixed. Communication is awful and has been throughout multiple experiences with them. I would never recommend this dealership to anyone.

I have been a customer of Apple Ford in Apple Valley for over 15 years and the professional service is beyond exceptional. The buying & leasing process is great, always leave with complete satisfaction.

Got a good price on both the truck I bought and the truck I traded in.

I got the best deal from this dealership, I love my new ride. I appreciate the exceptional customer service experience from Ryan McCormick. He was patient and kind throughout the buying process and I was very satisfied