Reviews
Everything was great until there was an issue about a car part needing to be replaced and I was supposed to get a call back from them but it has been 4 days now with no call back for a resolution. The sales person was great to work with though!
Everything was great until there was an issue about a car part needing to be replaced and I was supposed to get a call back from them but it has been 4 days now with no call back for a resolution. The sales person was great to work with though!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Service was great They listened to all my concerns with loosing antifreeze between oil changes and the battery loosing voltage overnight.
Service was great They listened to all my concerns with loosing antifreeze between oil changes and the battery loosing voltage overnight.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales rep, Jacob, very kind, patient, knowledgeable, and willing to help me. He researched cars that were available with prices, and called me that evening.
Sales rep, Jacob, very kind, patient, knowledgeable, and willing to help me. He researched cars that were available with prices, and called me that evening.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Apple Valley Ford is always fantastic and consistent with their work and detailed explanations of what is being done to my vehicle
Apple Valley Ford is always fantastic and consistent with their work and detailed explanations of what is being done to my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased our Ford Bronco Sport at Apple Ford. Recently it needed a repair due to an issue with the wiring harness. We couldn't have had a better experience with customer service. Eric A. was our service advisor and he was top notch in being thorough, great communication and ensuring that the problem was solved correctly. He went the extra mile to work with our warranty and have the problem part covered. If I could give Apple Ford and Eric more than 5 stars because of this level of customer service, I would!
We purchased our Ford Bronco Sport at Apple Ford. Recently it needed a repair due to an issue with the wiring harness. We couldn't have had a better experience with customer service. Eric A. was our service advisor and he was top notch in being thorough, great communication and ensuring that the problem was solved correctly. He went the extra mile to work with our warranty and have the problem part covered. If I could give Apple Ford and Eric more than 5 stars because of this level of customer service, I would!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer. I bought a used truck a year ago. The truck had and has a lot of issues. The vehicle was not gone through very well but the dealer is still working to get it right.
Good customer. I bought a used truck a year ago. The truck had and has a lot of issues. The vehicle was not gone through very well but the dealer is still working to get it right.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (952) 431-5900 when you have a chance. Thank you, and we look forward to hearing from you.
Easy to get an appointment. Solid place. Very professional, very thorough work. Casey is the best!
Easy to get an appointment. Solid place. Very professional, very thorough work. Casey is the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
T.hey are considerate, efficient and professional. They have the records of oil changes and services done to my care.
T.hey are considerate, efficient and professional. They have the records of oil changes and services done to my care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had an appointment to get my oil changed and tires rotated. Had a 0730 appointment and got there about 0710. Was meet my the service greeter and got in right away. Went and had my coffee and popcorn supplied by the dealership and shortly after 8 I was on my way home. Very quick and easy way to have it done. Loved it!!
Had an appointment to get my oil changed and tires rotated. Had a 0730 appointment and got there about 0710. Was meet my the service greeter and got in right away. Went and had my coffee and popcorn supplied by the dealership and shortly after 8 I was on my way home. Very quick and easy way to have it done. Loved it!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
This dealership performed the services I requested. They suggested the services without undue pressure! I liked that! The valet service pickup and delivery was incredible. I feel i can really trust this dealership to keep my vehicle it top condition.
This dealership performed the services I requested. They suggested the services without undue pressure! I liked that! The valet service pickup and delivery was incredible. I feel i can really trust this dealership to keep my vehicle it top condition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!