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Faulkner Nissan Jenkintown

(977 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

Inventory

See all 39 vehicles from this dealership.

About our dealership

The Faulkner Organization has been serving the Delaware Valley since 1936 with excellent customer service before AND after the sale! Please come and see why!

Whether you're searching for a new or used car in Philadelphia researching financing options or looking for a quick quote on a vehicle our friendly professional staff is ready to provide you with all the help you need. Just call or email us if you have any questions regarding a purchase or our site information. We're here to make your shopping experience pleasant and hassle-free.
Faulkner...To Be Sure

Service center

Phone number (215) 543-6071

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(977 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Nissan Jenkintown from DealerRater.

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Amazing staff! Everyone is so friendly and helpful. We have bought 3 cars from here and will continue to be returning customers! Also big thank you to Alyssa for always going above and beyond for us!

Amazing staff! Everyone is so friendly and helpful. We have bought 3 cars from here and will continue to be returning customers! Also big thank you to Alyssa for always going above and beyond for us!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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10 leases in and this dealership consistently delivers a deal and a vehicle that works for me and my family. We go nowhere else but Faulkner of Jenkintown! Keith Wimbush is the man!!!!

10 leases in and this dealership consistently delivers a deal and a vehicle that works for me and my family. We go nowhere else but Faulkner of Jenkintown! Keith Wimbush is the man!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Keith was amazing at Faulkner Nissan! Entire team was amazing. They worked with us to get our car.

Keith was amazing at Faulkner Nissan! Entire team was amazing. They worked with us to get our car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Transparent pricing and negotiations. High volume dealership. Amber was great and found me the exact truck I was looking for. By far the best experience I've had in a dealership!

Transparent pricing and negotiations. High volume dealership. Amber was great and found me the exact truck I was looking for. By far the best experience I've had in a dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I am extremely disappointed with my experience with Faulkner Nissan Jenkintown and Nissan regarding ongoing transmission issues with my vehicle. My car began experiencing serious transmission problems while driving, including jerking, failure to shift properly, inability to drive over 20 mph, and eventually only going in reverse. The vehicle was towed to the dealership, kept for several days, and I was told nothing was wrong. Shortly after picking it up, the same dangerous issues happened again and the check engine light returned. The car was towed back a second time, and I was later told a transmission component needed replacement. Even after the repair was completed, the exact same problems continued the very same day I picked the vehicle up. What is most frustrating is being told by the service manager that he wanted to replace the entire transmission, but Nissan would not approve it and would only approve replacing a part instead — despite the vehicle continuing to fail repeatedly. I was also denied a loaner or rental vehicle multiple times, even though I was told my warranty includes rental coverage. Instead, I was told to pay out of pocket and wait for reimbursement while still making payments on a car that is unsafe and unreliable to drive. At this point, my vehicle remains parked outside my home because I do not feel safe driving it. This situation has caused major financial hardship, stress, and transportation issues. I expected much better customer service, communication, and support from Nissan and this dealership.

I am extremely disappointed with my experience with Faulkner Nissan Jenkintown and Nissan regarding ongoing transmission issues with my vehicle. My car began experiencing serious transmission problems while driving, including jerking, failure to shift properly, inability to drive over 20 mph, and eventually only going in reverse. The vehicle was towed to the dealership, kept for several days, and I was told nothing was wrong. Shortly after picking it up, the same dangerous issues happened again and the check engine light returned. The car was towed back a second time, and I was later told a transmission component needed replacement. Even after the repair was completed, the exact same problems continued the very same day I picked the vehicle up. What is most frustrating is being told by the service manager that he wanted to replace the entire transmission, but Nissan would not approve it and would only approve replacing a part instead — despite the vehicle continuing to fail repeatedly. I was also denied a loaner or rental vehicle multiple times, even though I was told my warranty includes rental coverage. Instead, I was told to pay out of pocket and wait for reimbursement while still making payments on a car that is unsafe and unreliable to drive. At this point, my vehicle remains parked outside my home because I do not feel safe driving it. This situation has caused major financial hardship, stress, and transportation issues. I expected much better customer service, communication, and support from Nissan and this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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caleb bent over backwards for me getting the exact car i wanted at the price i was hoping for. they drove to their sister dealer to get it for me. super thrilled with the experience.

caleb bent over backwards for me getting the exact car i wanted at the price i was hoping for. they drove to their sister dealer to get it for me. super thrilled with the experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Gary was patient, knowledgeable, and extremely helpful throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer service from start to finish.

Gary was patient, knowledgeable, and extremely helpful throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer service from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Gary was patient, knowledgeable, and extremely helpful throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer service from start to finish.

Gary was patient, knowledgeable, and extremely helpful throughout my car purchase. He explained insurance clearly and ensured I received all available discounts. Great experience and excellent customer service from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sabrina, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Shopping for new car at this dealership is always a great experience. The team there works hard to get you the deal you want. This is my 3 vehicle with them

Shopping for new car at this dealership is always a great experience. The team there works hard to get you the deal you want. This is my 3 vehicle with them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Alessia, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Gary and the rest of the crew at Faulkner Nissan were fabulous, I’m a repeat customer and once again got taken care off!

Gary and the rest of the crew at Faulkner Nissan were fabulous, I’m a repeat customer and once again got taken care off!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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