Reviews
Tom really listened and was able to craft a deal that met
Tom really listened and was able to craft a deal that met our needs and wants! Everyone was very helpful, and our new Forester drives like a dream. We really bought happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have always had great service from everyone from the
We have always had great service from everyone from the salesperson , Jeanette, to the service dept! Kerp it up Morries
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive They were friendly and helpful.
Positive They were friendly and helpful. Sad to say the way you are handling your text messaging has gotten me thinking about reducing my overall score. This has nothing to do with the dealership, but it has everything to do with your text protocol. I would hope you will not be asking me for any more words.
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- Overall experience 5.0
- Does recommend this dealer
Not pushy, patient as the customer asks many questions,
Not pushy, patient as the customer asks many questions, love the idea for a “tutorial “ a few weeks after taking the car home, to answer more questions about all the technical things to know.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the moment we stepped into the showroom, Jeff was
From the moment we stepped into the showroom, Jeff was welcoming and attentive, helping us narrow down our field of choices. His recommendations immediately met our list of essentials. The offerings and pricing were thoughtful and very reasonable. If we went with one of them, we could’ve saved thousands. He was patient with our test drives, all four of them, and when we threw everything discovering the Wilderness trim pkg. The only awkward moments came in the finance department negotiating service packages. To their credit, they did listen, in the end, and we are happy. We love the Forester Wilderness and pleased to be prepared for the Minnesota winter. And we look forward to our orientation with Jeanette.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Beth, sales was great.
Working with Beth, sales was great. She knows her stuff and yet double checked on a question to make sure. Mgr Jonathan was receptive to feedback and appropriately followed up.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience except for a terribly long wait of
Great experience except for a terribly long wait of almost 4 hours to talk with the finance department. Everyone was very professional and helpful but the understaffing makes me second guess future visits to this dealership.
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- Overall experience 5.0
- Does recommend this dealer
I went here because I knew they had repeat buyers and
I went here because I knew they had repeat buyers and most likely had a quality trade-in that would suit our needs. I like the non-push while considering a vehicle. BUT felt after long wait we were in old school close the deal tactics of "run buyer through the finance with add-ons". This could be handled MUCH better. Reach out if you are interested in more.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We came in prepared, found the car we wanted but not the
We came in prepared, found the car we wanted but not the color . Salesman did a search for us and found the exact car we wanted at eau Claire lot. We appreciate the willingness to search outside what was on lot.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales team, got exactly the vehicle I was
Excellent sales team, got exactly the vehicle I was looking for. Enjoyed meeting a new team (compared to previous purchase in 2015).
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
