Walser Subaru

Very professional and quick. Pleasant staff and great experience. Would definitely come back if I ever have any other future car purchases.

I worked with Nancy as my sales person and she was very good to work with. She listened to what I wanted and didn't want and didn't try to pressure me into anything else. I got exactly what I wanted. My only complaint is the time the whole process takes, which is not her fault. She sped it up as much as possible. I spent 5 hours at the dealership to purchase a car. That is way too long. Overall though, I'm happy with my purchase and with my sales person.

Charlie did a fabulous job of listening to us, understanding our needs and patiently spent time addressing all our concerns.

Clean,professional,patient in explaining priorities for the car! Beau & the rest of the crew kind & seem happy to be working for walser.

This is my 3rd lease with Walser Subaru and I’ve had only positive experiences.

I was very clear that I did not want any warranty or add ons. The sales rep got finance manager and tried talking me into a warranty. I had to say no four different times. That was very disappointing that they did not respect my answer. The finance manager seemed upset that I said no. They also added a $399 charge for "Pulse" even after I stated that I did not want any add ons. I called them back asking for a refund because I did not want it and it actually was never installed on my vehicle, or it was and does not work (I emailed them a video of it not working). They did not want to refund me and said I had to come in to return the vehicle and get a new title and loan, or something along those lines to remove the charge. After I agreed to coming in they suddenly discovered that they could send a check to Capital One; i am not sure why that was not their immediate response in the first place. They said they would send Captial One a check since they scammed me out of $399 plus tax. Captial One has not yet received anything from them. I will actively tell my friends and family of my terrible experience with Subaru and the Walser conglomerate.

Clean, comfy, easy, respectful, reasonable, attentive, timely, knowledgeable, practical. These words are all you need.

They were very helpful honest and upfront with what you were all being charged for when purchasing a car.

They got me in right on time and kept me updated during the process. My rep either PM or MP and he was very informative.

Overall a pleasant experience from shopping to purchase with Miguel. He took time to explain the process in each phase. I look forward to coming back to this dealership.