Reviews
My experience at Walser was excellent. The staff was friendly and helpful. My dog enjoyed the time spent there.
My experience at Walser was excellent. The staff was friendly and helpful. My dog enjoyed the time spent there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear your dog felt comfortable while your Subaru Forester was in for service. Knowing that our service team made you and your dog feel welcome means a lot to us. Walser Subaru Team
Friendly, attentive professional!!! We had a bad week and they made leasing our Ascent easy and non stressful!!!!
Friendly, attentive professional!!! We had a bad week and they made leasing our Ascent easy and non stressful!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad leasing your Subaru Ascent felt effortless and worry-free during a tough week. Hearing that our friendly, attentive approach brought you some relief means a lot to us. Walser Subaru Team
I really appreciate their attention to service and the efficiency with which things get done.
I really appreciate their attention to service and the efficiency with which things get done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that our attentiveness and efficient process met your expectations for your new Subaru Crosstrek is rewarding. Your five-star rating is greatly appreciated. Walser Subaru Team
I've been very pleased with the service I've received from Walser Subaru's service department. While my visits have been limited to routine oil changes so far, scheduling has always been easy and convenient, and the service is consistently completed in less than an hour. My Service Advisor, JP Moua, has been very thorough in explaining the work performed and answering any questions I have. I also appreciate the video inspections from the service technician. It's a nice touch that provides transparency and helps me better understand the condition of my vehicle and the services being performed. Overall, the experience has been professional, efficient, and customer-focused.
I've been very pleased with the service I've received from Walser Subaru's service department. While my visits have been limited to routine oil changes so far, scheduling has always been easy and convenient, and the service is consistently completed in less than an hour. My Service Advisor, JP Moua, has been very thorough in explaining the work performed and answering any questions I have. I also appreciate the video inspections from the service technician. It's a nice touch that provides transparency and helps me better understand the condition of my vehicle and the services being performed. Overall, the experience has been professional, efficient, and customer-focused.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of the video inspections highlights how transparency guides our service technicians. Knowing that scheduling has been effortless and your Subaru Outback is back on the road in under an hour means a great deal to our service department. We’re pleased our service advisor could thoroughly explain each step and answer your questions. Walser Subaru Team
Ignored by staff upon arrival. Car not detailed as lead to believe and smells. Dealership made promises that were broken.
Ignored by staff upon arrival. Car not detailed as lead to believe and smells. Dealership made promises that were broken.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
bought a few cars there over the years, can always count on a good experience. almost like going home
bought a few cars there over the years, can always count on a good experience. almost like going home
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that each visit feels almost like coming home means a lot to our team. Congratulations again on your new Subaru Forester, and thank you for your continued trust in our dealership. Walser Subaru Team
Overall, a good experience. I traded in a car and the value was a bit below my expectations. My process was delayed due to a software outage and at times it felt like my sales associate was buying time since I was at the dealership for about 5 hours. That said, they were able to hold my vehicle until the following day and ultimately I walked away with a great car and I look forward to working with the Walser service center again.
Overall, a good experience. I traded in a car and the value was a bit below my expectations. My process was delayed due to a software outage and at times it felt like my sales associate was buying time since I was at the dealership for about 5 hours. That said, they were able to hold my vehicle until the following day and ultimately I walked away with a great car and I look forward to working with the Walser service center again.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Walser Subaru Team
I was impressed with the speed of service compared to other dealerships I used for other vehicles, Brandon was very efficient.
I was impressed with the speed of service compared to other dealerships I used for other vehicles, Brandon was very efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our speedy service impressed you more than other dealerships is rewarding. Your recognition of our efficiency during the service on your Forester means a lot to our team. Walser Subaru Team
Seamless. Love the video review and explanations. Helpful to review about future work options/necessities.
Seamless. Love the video review and explanations. Helpful to review about future work options/necessities.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing that our video review and explanations made the service seamless means a lot to our team. We’re pleased the overview of future service options for your Subaru Forester was helpful. Walser Subaru Team
Quick and efficient dah dah dah dah dah dah dah dah dah dah dah dah dah
Quick and efficient dah dah dah dah dah dah dah dah dah dah dah dah dah
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad the service on your Subaru Crosstrek felt swift and effective. Knowing you found our work efficient and quick means a lot to our team. Walser Subaru Team