Reviews
We had a great experience at Subaru thanks to Georgi and
We had a great experience at Subaru thanks to Georgi and the team at the dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kanio, thanks so much for taking the time to leave Rairdon's Subaru of Auburn a great review! We'll be sure your kind words teach Georgi. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I was told my vehicle’s service would be completed I 1.
I was told my vehicle’s service would be completed I 1.5 hours. Their service was courteous, professional, and my vehicle was completed on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we're glad to hear that your service was completed on time and with professionalism. Thank you for choosing Rairdon's Subaru of Auburn! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Good experience new car buying.
Good experience new car buying. Everyone who helped me: Joe, Michael, Cassie and others were great. Thanks. Love my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new ride! We are thrilled to hear that you had a good experience with our team. We will pass along your appreciation to Joe, Michael, and Cassie. See you next time here at Rairdon's Subaru of Auburn! -Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I worked with Tyra, Anna, and Pedro.
I worked with Tyra, Anna, and Pedro. Let me just start by saying how committed the team was to finding me the right vehicle—they went above and beyond to make sure everything was nothing less than perfect. Everyone was so nice and welcoming, and they made the whole process a breeze. Tyra is newer to her position at Rairdon, but she was so incredibly charming and resourceful that you’d think she had been doing it for 30 years! I will 100% make the trip again and refer anyone I know to these lovely ladies and gentlemen for all my needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Isaiah, hearing about your experience with Tyra, Anna, and Pedro made our day! Thank you for choosing Rairdon's Subaru of Auburn. We look forward to serving you again in the future! -- Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Really grate service here the staff are very helpful and
Really grate service here the staff are very helpful and resourceful with the process of buying a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so pleased you had a helpful and resourceful experience with our team! Thank you for choosing Rairdon's Subaru of Auburn. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Pleasant experience, professional and accommodating
Pleasant experience, professional and accommodating staff. Arrived later in the day and the dealership stayed up past close to finish our sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about our team! We’re happy to hear that you had a positive experience at Rairdon's Subaru of Auburn, and we hope to see you again! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
I was able to get my Ascent in quickly for a nail in one
I was able to get my Ascent in quickly for a nail in one of the front tires. They treated me well and with compassion. I was nervous to wait until the next day to have it repaired. Only 20 minutes and included a free car wash and the repair was free. Definitely recommend this dealership. Thanks everyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy we could help you out quickly and with care at Rairdon's Subaru of Auburn! Thank you for sharing your experience, and for trusting us with your Ascent. Safe driving! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Went way beyond my expectations.
Went way beyond my expectations. Great service and kept me informed throughout the process. Will definitely be working with them in the future!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to exceed your expectations! We look forward to working with you again at Rairdon's Subaru of Auburn. Thank you for the five stars! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
Thank you Felipe!
Thank you Felipe! From the beginning of me calling to make my appointment to picking my car back up has all been just so easy with great service! I was promised an update call and this happened! It was such a good experience and I am glad I have found a dealership who will take care of my Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're grateful for your business and thrilled to hear Felipe and the team took such good care of you. Thank you for choosing Rairdon's Subaru of Auburn! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345
No follow up on concerns after promising to let me know
No follow up on concerns after promising to let me know in a day ! It's been over a week and I still haven't been contacted!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the delay in following up on your concerns. We strive to provide timely communication, and it's disappointing to hear we fell short this time. Please reach out at your convenience so we can address any outstanding issues. Thank you, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345