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Dodge RAM of Burnsville

(749 reviews)
Visit Dodge RAM of Burnsville
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 616-8285 (888) 616-8285
Used (888) 610-5475 (888) 610-5475
Service (952) 641-7188 (952) 641-7188

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dodge RAM of Burnsville from DealerRater.

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Recall Repair

Great service - quickly got my recall taken care of. I also appreciated the shuttle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi David, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Dodge of Burnsville

I have purchased several vehicles from Dodge of Burnsville. I have always been treated fair and very well taken care of when it comes to the service department. They get you on your way in no time for the scheduled service and oil changes. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jon, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Thermostat

This dealership is very thorough and only fixes what needs to be fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ruth, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Oil Change at Burnsville Dodge Ram

Fast and efficient payment was handled through Ram Visa. Car was washed after service by dealer. I will come back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tom, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

I traded in my previous truck, and Bobby V.

I traded in my previous truck, and Bobby V. made the buying process easy and fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Matt, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Very satisfied with the complete process, from trade in

Very satisfied with the complete process, from trade in to build and new purchase of new Ram 2500 Rebel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Recall service

Took my Durango in for recall service and without an appointment, Chuck got me in and out faster than expected!! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Dale, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

My family has bought every vehicle we own from DOB for

My family has bought every vehicle we own from DOB for *years*. We always have excellent service and fantastic communication from the service techs and managers. I cannot recommend them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jake, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Prompt service on my oil change and did a minor recall

Prompt service on my oil change and did a minor recall inspection without hesitation. Always keep customers up to date on repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jonno, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Unsatisfied

Tao was a great and very helpful salesman, the General manager was also very helpful. Everyone there was great to deal with. There was a few dents in my truck I bought and they fixed those no hassle, but a week after I purchased the vehicle there was a bad leak in the rear window. Everytime I went through the car wash or when it was even sprinkling it would pour in the cab. I told the dealership about this issue and they said I would have to pay to get it fixed. It was a $50,000 truck. It?s not right to sell a ?certified? car dealership to sell a truck with that bad of a leak.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ryan, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to turn your experience around. Please reach out to us at (952) 894-9000 at your earliest convenience to discuss how we can turn this experience into a positive one.