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Poquet Auto

(1,140 reviews)
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Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
(763) 284-2392 (763) 284-2392

Reviews

(1,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Poquet Auto from DealerRater.

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Best car buying experiene in the metro

I recently purchased my second car through Shaun Elling at Poquet. Shaun is so easy going and easy to talk to while also being upfront and professional. The whole experience with Poquet from stopping in for a test drive to signing papers is comfortable and seamless. Go experience it for yourself :) I marked quality of repairs as no applicable because I have not had to use the service center yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Good cars, atmosphere, and prices

This is low-pressure, easy, and reliable car-buying. Poquet always has excellent cars at very reasonable prices. Shaun was friendly, knowledgeable, and personable, without being the car salesperson stereotype many car dealers have unfortunately earned. I highly recommend Poquet for people looking for a decent well-priced used car in a comfortable, low-pressure atmosphere. Thanks Poquet, love my new used car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Efficient, Courteous, and Friendly

I can recommend Poquet's. The service was professional, courteous, and efficient from start to finish. I went on a Saturday, and watched the salespeople juggle many clients proficiently. I was happy with the price of my car, and found the entire experience to be smooth and worry-free. Since demand for certain cars may exceed supply if you have your eye on a particular model, I suggest that when you see what you want, make haste to buy it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another Great Buying Experience

I recently purchased my 4th auto from Poquet. The people make the difference. They are professional, courteous and knowledgeable. If you are looking for a newer used vehicle, stop by one of their locations. You will be treated very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd Poquet Purchase - won't go anywhere else again

We just bought our second car from Poquet and the second experience was even better than the first. We worked with John Doberstein and were continually impressed - never pushy, always transparent, very helpful. The experience was great and contained none of the typical dealer tactics to move things towards a purchase. Our first experience was so good we came back again and will not go back to buying a car any other way again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fourth vehicle, always great service

Just bought a 2014 Ford Expedition. This is the fourth vehicle my family has bought from Shaun Elling at Poquet in Golden Valley. Fast and easy, from looking at them to buying them. Broad selection, they know about what they sell. Every part of all of our experiences has been a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience

This was an absolutely great car buying experience all be it a little unusual. I had selected and purchased a car from Poquet. The purchase went flawlessly. However, a few days later found out the car had some prior damage that was not on the carfax and Poquet did not know about it. I informed them and they immediately, without hesitation, stood behind their word about the quality of cars they sell. They took the car back and gave me a loaner car to drive until I found another car that I wanted. Everyone I was involved with was fantastic. The salesperson, finance person, manager and even the owner helped me consider a replacement car. They put no pressure on me to rush into a decision. They didn't try to convince me the other car was going to be "OK". Not a single time. They were concerned and very apologetic that the issue existed. When I first discovered the issue I was fearful I made a huge mistake, but what I found out is that this is a dealership with high credibility and standards. I am so impressed how they handled this very rare/unusual event. I will always go back to Poquet for my future car buying needs and I will recommend them to anyone I know looking for a high quality, low mileage pre-owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poquet - Awesome Service!

Shaun is an amazing professional, dedicated and knowledgeable sales rep for Poquet Auto! Give her an idea of what you are looking for and she will find it and steer you in the right direction! Drove the car on Saturday, filled out the on-line finance application on Sunday, signed papers on Monday and picked up the car - in 15 minutes I was on my way for a colonoscopy. This car-buying experience made a "not-so-great day" turn in to an awesome day! Couldn't stop smiling! What an awesome buying experience! THANK YOU, SHAUN!! (and Sarah!) :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poquet Auto offers awesome car buying experience

Worked with Shaun Elling who is awesome! My wife worked with Shaun to pick out a car and all I had to do was sign on the dotted line. Total confidence in buying a car from Shaun and Poquet Auto - know they will be there if we need anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love Poquet!

I have bought 3 vehicles from Poquet through sales rep John Doberstein and have had nothing but great experiences. We also sent my daughter there for her car and my husband is always looking for a replacement for his vehicle. I love that there is ABSOLUTELY NO PRESSURE to purchase, no sales people chasing you down and the purchasing process is always a breeze. After my first purchase I wouldn't go anywhere else, the "dreading going to look for a car" has disappeared! John will also help find the car you are looking for if they don't have one in stock. Go there and just try it, you won't ever turn back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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