Reviews
Write a reviewKept me informed when vehicles were available.
Second vehicle purchased at Poquet. Very happy with John and his willingness to work with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great easy way to buy a car
Karl Duhnke made it very easy for me to purchase my Mazda 6. I told him the car I was interested in after viewing the website and he told me exactly where the car was and all of the details about it. He also gave me a list of cars similar to the Mazda 6 that I would be interested in looking at around my price range. He made the purchase very easy for me and said I could contact him anytime with questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice work by John D.
John was really low key, but he was also very informative. I appreciate how he handed me the keys to the cars I wanted to test drive, and then talk with me afterward. I wasn't really planning to buy a car that particular day, but it seemed like the right thing to do, and John made it simple.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Sale!
John made it easy to buy our ES350. So easy, I didn't even see the vehicle before I picked it up! He told me specifics of the car, when it would come in and when it would be ready. He also promised it would be in great condition when I came to see it and test drive. It was all as promised. Great car, Great service, Great Experience. I bought from John because a neighbor did. I'd recommend Poquet Auto and John Doberstein to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Friendly, Knowledgeable
My husband and I worked with Shaun E. throughout our car buying process. She was friendly, responsive and stayed on top of any questions or concerns we may have had. Would defintiely recommend Poquet and would definitely purchase from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
John D., the salesman provided a great experience in selecting and buying a car. He was very helpful in answering all our questions and everyone we came in contact with at Poquet jumped through hoops to provide outstanding service. I would go there again first and have already recommended it to several good friends. Jim L., Victoria
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Way to Buy a Car
Many makes and models to choose from and all in excellent shape. No pressure and really the best way to try different styles without going from dealer to dealer. Will definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful car buying experience!
We were looking for an used car and had heard some great experiences through our friends who had bought cars from Poquet Auto over the years. Since we live so close to Poquet, we decided to check it out on a Saturday afternoon. We met Sarah Graham,a sales associate there who helped us look at a few car options. We test drove a Volvo XC60 and fell in love with it. Unfortunately the price was more than what we wanted to spend. Sarah told us she would talk to their buyers and try to find an older model that fits in our price range. On Monday, Sarah sent us a follow up email about timing we were looking to purchase the car. On Tuesday afternoon, we received a call from her informing us that there's a Volvo XC90 in their inventory and asked if we would like to check it out. We were able to test drive the car before Poquet closed that evening. We love the car and went back the following morning to evaluate the car closer. We were not expecting Sarah to be there since she had told us she's off on Wednesdays. But we were pleasantly surprised to see her there. She probably had been informed we were coming in when we called ahead. After taking the car for another spin, we decided to purchase the car. Sarah helped us look into purchasing a couple of accessories for the car and got the paper work ready. We couldn't wait to pick up the car on Saturday after it's been inspected and serviced. Overall, we really enjoyed working with Sarah throughout the process and had a super positive experience at Poquet. The staff there is very eager to help and courteous. Sarah offered us good options to look at and even came in on her day off to help us. We like that she was not pushy and was very respectful. We were still amazed by how fast things were happening. We'll definitely recommend Sarah and Poquet Auto to our friends and family when they are looking for cars. Without hesitation we can tell them how much we love working with Sarah and how well she took care of us.We look forward to bringing our Volvo back for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
I've been associated with auto dealers both professionally and personally for more than 20 years. Poquet and in particular Chuck Wilson are outstanding and the best I've experienced. The quality of vehicles, the honesty and the make it a great experience attitude are authentic and much appreciated. There was no insulting activities like getting a manager to haggle on price, no suggesting what I could afford on a monthly basis verses what the car is actually valued at. An overall great experience. My only regret is that I hadn't purchased a vehicle from Poquet before. Steve
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superior Service - Karl Duhnke!
I recently worked with Karl Duhnke at Poquet in Golden Valley. I stopped in on a Saturday, test drove four cars and by Monday purchased! Karl was a delight to work with - great customer service and prompt follow-up in answering my questions. Thanks for the great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
