Reviews
Great car care services with no pressure sales staff. Decided to purchase a newer vehicle and CJ in finance was absolutely awesome and great to work with; made the buying purchase much more enjoyable.
Great car care services with no pressure sales staff. Decided to purchase a newer vehicle and CJ in finance was absolutely awesome and great to work with; made the buying purchase much more enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team! We are delighted to hear our Sales and Finance Teams were so helpful. Thank you for choosing Luther Westside Volkswagen!
We had been searching for a Tiguan for a few months. We reached out to Westside and had the BEST experience with Brian. He helped us find the exact car we had been looking for. He was helpful, very personable and knowledgable about their vehicles. Nicole
We had been searching for a Tiguan for a few months. We reached out to Westside and had the BEST experience with Brian. He helped us find the exact car we had been looking for. He was helpful, very personable and knowledgable about their vehicles. Nicole
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Nicole! We're glad Brian made your Tiguan search at Luther Westside Volkswagen so positive. Congrats on your new car, and safe travels!
My sales person Colton was amazing. He listened and cared what I had to say. I had a chance to talk with the GM, Tami. She was very helpful and nice. Excellent customer service all around. And I love my new Tiguan.
My sales person Colton was amazing. He listened and cared what I had to say. I had a chance to talk with the GM, Tami. She was very helpful and nice. Excellent customer service all around. And I love my new Tiguan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kristin, we're so happy to hear Colton and Tami provided such excellent service. Enjoy your new Tiguan, and thanks for choosing Luther Westside Volkswagen!
I purchased a vehicle from Robert and he was very professional answered all of my questions and took all the time i needed for me to understand the features of my new to me vehicle.
I purchased a vehicle from Robert and he was very professional answered all of my questions and took all the time i needed for me to understand the features of my new to me vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Janet, we're glad Robert took the time to answer all your questions and help you understand the features of your new vehicle. Thank you for choosing Luther Westside Volkswagen! Enjoy the ride!
Maura and entire team were a pleasure to work with. Very patient and helpful guiding us to the right vehicle!
Maura and entire team were a pleasure to work with. Very patient and helpful guiding us to the right vehicle!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Luther Westside Volkswagen and for sharing your experience with Maura and our team. We hope you love your new car! Safe travels!
Very disappointing experience. They took my credit card information for a deposit on a car and, with the dealership’s approval, I paid for a pre-purchase inspection, but the dealership sold the car anyway. After that, Marissa and her manager, Jeremiah, stopped responding to my texts.
Very disappointing experience. They took my credit card information for a deposit on a car and, with the dealership’s approval, I paid for a pre-purchase inspection, but the dealership sold the car anyway. After that, Marissa and her manager, Jeremiah, stopped responding to my texts.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible.....deceptive, rude and argumentative. Have bought 3 cars from Luther and will never buy a car from Luther based on how this dealership treated my family. Will follow up with Better Business Bureau.
Horrible.....deceptive, rude and argumentative. Have bought 3 cars from Luther and will never buy a car from Luther based on how this dealership treated my family. Will follow up with Better Business Bureau.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Worst customer service I’ve had in any industry (which is impressive). Avoid working with Michael at all costs.
Worst customer service I’ve had in any industry (which is impressive). Avoid working with Michael at all costs.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck, We would not be able to grow and develop without feedback like yours. Although we’re disheartened by your experience, we’re grateful for your feedback. Would you be available to speak with our Service Manager? Any details you could provide would be greatly appreciated. Reviews such as yours need immediate action! Please let us know when you're available. Thank you, The Westside VW Team
I too received good service from Luther Westside Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank You for great service, I will recommend family and friends.
I too received good service from Luther Westside Volkswagen, Sydney was the young lady who took care of my concerns. Sydney enlightens me on everything that need to know about my next visit. Thank You for great service, I will recommend family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great car great dealer great deal. They provided all the paperwork for perusing before I purchase the automobile. They structured a fair price for the vehicle and I couldn't be happier.
Great car great dealer great deal. They provided all the paperwork for perusing before I purchase the automobile. They structured a fair price for the vehicle and I couldn't be happier.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Liam. Thank you for taking the time to share your experience and a 5-star review! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again! Enjoy your new car! The Westside VW Team
Thanks again for a great experience.