Reviews
Write a reviewGreat service and facilities.
Great job by Dean. A very helpful person and trusted advisor.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gregory, we are happy to hear you had a five star experience! It's great to know Dean did a great job and was very helpful. We look forward to seeing you again and are happy to have you as a part of the Freeway Ford family.
Good fast service
The service department was able to get my truck in and finish the repair while I waited. Fast, efficient and kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike, thank you for the great review! We are happy to hear that you had fast and efficient service. We look forward to seeing you again and are happy to have you as a part of the Freeway Ford family.
Great service
We have a Ford Flex (2010) that has a great warranty. Your service department has been wonderful when we need anything and very quick with their service. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Laura, we?re happy we could help you! We hope to be of service to you again! Take care!
Oil Change
Quick, efficient, and friendly...just what you want in an oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, we are glad to hear about your experience! We know how important quick, efficient and friendly service is and are happy to know that is what you received during your oil change. Thank you for being a part of the Freeway Ford family!
Great car buying experience!!!
I had an excellent car buying experience at Freeway Ford. My salesman, John Holleran, was so helpful, and not pushy! He was genuinely happy for me when everything worked out. The finance person worked hard to find me good, affordable financing! All the employees were friendly and created a welcoming environment. I was extremely pleased with my experience and will recommend Freeway Ford to anyone looking to buy a car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Heidi, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care in your new vehicle!
Great and Helpful Staff
I purchased a Ford Focus SEL and was very pleased with the service provided by the Freeway Ford staff. This was my first time leasing a car and I feel as though they answered all of my questions to my level of understanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Makenzie, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!
Excellent Service
Each time I bring my vehicle in for service it is a good experience. The guys are so helpful and very professional. I rate Ford as excellent because I have had nothing but good service. I would recommend Ford to everyone. I bought a Ford Escape back 3 years ago. It is the best car I have ever had. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The service was completed before it was promised. that was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for the five star rating! We are happy to know you received great service. Thank you for being a part of the Freeway Ford family!
Good Job !
I came in for past due maintenance and was helped right away. I had called earlier in the week and had an appointment. Information was on file and helped the process go faster for check in. Everything was clearly explained . I was given a ride home and also picked after in the afternoon to get my car. So far so good ! I have been happy with Freeway Ford before and always return.One has to weigh the pros and cons of working with a company. Lots of variables play into that decision, price , location, convenience, speed of service and the personal attention one gets for repeat visits. I was concerned my older Ford Escape was due for a trade in but the people at Ford assure me I am good for MANY MANY more miles, great news !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Inspection of newly-purchased pre-owned Ford Focus
Prompt service and helpful staff. Neat waiting room and good coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase