Freeway Ford

I came in for past due maintenance and was helped right away. I had called earlier in the week and had an appointment. Information was on file and helped the process go faster for check in. Everything was clearly explained . I was given a ride home and also picked after in the afternoon to get my car. So far so good ! I have been happy with Freeway Ford before and always return.One has to weigh the pros and cons of working with a company. Lots of variables play into that decision, price , location, convenience, speed of service and the personal attention one gets for repeat visits. I was concerned my older Ford Escape was due for a trade in but the people at Ford assure me I am good for MANY MANY more miles, great news !

Prompt service and helpful staff. Neat waiting room and good coffee.

Overall enjoyable experience even though I had to pay a bunch for my car to be fixed.

I brought my vehicle in for one known warranty eligible repair, and they ended up fixing 2 issues that fell under warranty, as well as a recall. The staff was great, Matt kept me updated and we had the car back by the next day.

I was told that it would out in 1/2 hour and I was!

Needed an oil change and tire rotation. All was done in a timely manner. Thank you.

Everything went excellent, I walked out the lot with what I wanted. Sale staff is amazing and caring, they took the time to answer all my questions and gave me their undivided attention.

It was great to know that even though the process was long. I was in constant communication until the right vehicle was found.

Barry was a great guy to work with and all the people there were very friendly.

Recall work and oil change. The service advisor I had was nice and easy to deal with. No pressure sales this time around it was awesome!