Reviews
Certified X5
Bought a Certified X5 from Tim Cady over the weekend. He was great to work with and VERY responsive. I left a message on Friday night, Tim responded first thing Saturday morning, my wife and I came in, saw the truck, worked out a deal and were driving home a new truck by 1:00 pm on Saturday. Tim also worked hard to get us a fair deal. The dealership is also working with us to get a BMW "Genius" to meet with us and get us familiar with all the technology and creature comforts. If you are looking for a BMW, Tim is a great person to work with. Steve
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi there, thanks for the kind feedback! We're glad to hear Tim has gone above and beyond in assisting you with your vehicle needs. Congratulations on your new X5! We hope to see you in the future!
Bought two CPOs in one day
We stopped in to check out a M550i and a X6 and ended up taking both home. We worked with Hunter Murray who did an excellent job showing us the ins and outs of the vehicles. If you are interested in performance and performance enhancements on your BMW, or any vehicle, look Hunter up. Very knowledgeable. Overall dealership experience was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your BMW M550i and X6! We are pleased to find that Hunter's care was so great. Thank you for your review and please enjoy your vehicles, Aaron!
Great Experience
I purchased a CPO vehicle at this dealership. Susan and Tu were both excellent to work with! I live quite a ways from the dealership, and they both worked with me over the phone to have as much done prior to my arrival as possible. When I got there to pick it up, the car was inside for pre-delivery inspection. The finance representative was also excellent to work with, and not pushy at all when discussing additional protection/warranty options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your purchase, Will. We are delighted to know that Susan and Tu have provided you with excellent care. Thank you for making the drive out to work with us. Let us know if we can do anything else for you. We are here to help!
Courteous and Competent Sales Staff
We were in need of a transitional car that could fill a few needs for the time being. I had been talking with Darius for over a year about other car needs. He was always very courteous and willing to work with me even if I decided not to purchase at that time. It’s a solid dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Car Buying Experience
We had the pleasure of working with Leo who did a great job. All Motorwerks BMW employees we interacted with were wonderful to deal with. The wait to complete the paperwork was a little long which was the only negative part of our experience.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive rating, Matt! We're happy to know that Leo provided you with outstanding service. If we can do anything else for you, please be sure to let us know.
BMW X3
Ayman was great to work with, he was patient and friendly and made sure I got everything I wanted in my car and answered all my questions patiently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sam, Thank you for the great review! We are happy to know that you had a positive experience with Ayman, and if there is anything else we can do for you, please let us know.
Thank you
Excellent service from Tarkus Zonen. He was professional and considerate in his dealings. Represented the dealership well. I am pleased with Tarkus and the dealership and highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your excellent service experience with Tarkus! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.
Great deal!
Ayman was awesome!! Got me a great deal on my used 2016 CPO 5 series. If you are looking for a new or used BMW, go to Motorwerks and ask for Ayman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the five-star review, Rick! Let us know if there is anything else we can help you with. We look forward to your next visit.
Great Experience
Excellent experience purchasing a new X5 at Motorwerks. The team was very knowledgeable, and the overall process was a breeze. The staff went out of their way to help me navigate some issues related to our international relocation. Special shout-out to Tim Cady for his support.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new X5, Eric. We will be sure to thank Tim and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.
Great car buying experience
As car buying experiences go this one was above average for sure. Tony was great very straight forward in answering our questions. The facilities were neat orderly and very accommodating. I purchased the car I wanted at a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt, thank you for letting us know that we exceeded your expectations. Tony is an excellent salesman and will appreciate your feedback. Congratulations on your purchase.
