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Morrie's Cadillac

(689 reviews)
Visit Morrie's Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 8:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 12:00pm–4:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:30am–4:00pm
Sunday Closed Closed
New (612) 284-8649 (612) 284-8649
Used (612) 284-7239 (612) 284-7239
Service (612) 284-8681 (612) 284-8681

Reviews

(689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Morrie's Cadillac from DealerRater.

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Quick, easy, A sales/customer service

Dalles made the whole process so quick and easy. I filled out the app online and the vehicle was delivered to my door a few hours later. 10/10 would recommend!! Will definitely be back next time I’m looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Marisa and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dalles was there to provide you with such exceptional service! Thank you again and congratulations on your new car.--Your Friends At Morrie's Cadillac

First service visit

First visit to repair a few problems that had come up since purchase of pre-owned vehicle . All replicable problems were repaired under the CPO warranty (happily surprised). Free loaner (unexpected). Service advisor Derek went over and above by providing copy of CPO warranty and CarFax for Life which had not been provided at time of sale (graciously thankful). Experience as a whole was a lot better than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day.--Your Friends At Morrie's Cadillac

SUV, Jim was the best great knowledge!!!

Was not sure which SUV I was going to purchase. I got it down to three and after spending a good amount of time with Jim I knew I had landed in the right dealership. Love my new car.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary Ann, we are so glad we could take care of all of your needs at Morrie's Cadillac. Thank you for giving this feedback; we will be sure to share it with the team!--Your Friends At Morrie's Cadillac

Great service!! Service adviser Ed was phenomenal and...

Great service!! Service adviser Ed was phenomenal and kept me updated. Vehicle was in for a check engine light and they discovered a transmission issue. My vehicle shifts smoothly now and I would reccomend Morrie's without reservation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Customer

This visit was for vehicle maintenance. As usual the service was great. It was done in a timely manner and they have a wonderful waiting room with free coffee,snacks and Television!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Acie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance.--Your Friends At Morrie's Cadillac

No Hassles, Happy Customer

My service advisor was prompt, let me know what repairs needed to be done incredibly quickly and repairs were done within 24 hours. I will absolutely be returning for service and repairs down the line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Morrie's Cadillac! If there is anything else we can do for you, please feel free to give us a call.-Your Friends at Morrie's Cadillac

Ayub abdi

Bought a car low mileage and didn’t even take that long was done by 45 min. Would recommend this dealer to my friends and anyone that’s looking for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the kind words. We look forward to seeing you again in the future!--Your Friends at Morrie's Cadillac

Customer

From our salesman Dallas all the way though delivery of our car everyone we encountered was friendly, helpful and professional. Their honest upfront pricing made the process pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Connie, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!--Your Friends at Morrie's Cadillac

Fixed and serviced my car quickly.

I would think they could have vacuumed my car. My daughter had her Chevy truck serviced at her dealership and they vacuumed out her truck. Maybe I need to buy a Chevy vs. a Cadillac.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail.--Your Friends At Morrie's Cadillac

Buy happy oil change

Set my appt online at 9am, was able to get in at 10:30. Pulled in and my car was ready in less than an hour!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tiffany, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.--Your Friends At Morrie's Cadillac